With a global community of more than 120,000 members and affiliates worldwide, IAOP® is the association for improving outsourcing outcomes by bringing together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence.
Founded in: 2005
Members and Affiliates: 120,000+
Number of chapters: 50+
Average Spending power of members: $60 million annually
Size of outsourcing industry: $6 trillion – globally
Michael F. Corbett, Chairman
Deborah Hamill, Chief Executive Officer
Jagdish Dalal, COP, Chief Advisor, Thought Leadership
Kim Maneeley, Senior Managing Director, Strategy & Program Integration
Major Programs And Services
Member Services – Discover IAOP's Knowledge Center, Firmbuilder.com®, IAOP’s Global Chapter Network, PULSE magazine and more
Events – Every IAOP event is first and foremost about learning, and its programs are designed by the leaders in the field and include The Outsourcing World Summit® and regional forums and symposiums
Corporate & Professional Development – Develop the skills and processes needed to ensure high-quality outsourcing outcomes through IAOP's training and certification programs including the Certified Outsourcing Professional® Family of Certifications
Awards - Participate in IAOP recognition programs such as the GEO, Global Outsourcing 100 and Outsourcing Leadership Hall of Fame
IAOP In The Media
Recent Articles & Media Coverage
The Outsourcing Revolution: Why It Makes Sense and How to Do It Right
For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits.
Manager, Media and Communications
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