ROBIN SHAHANI INDUCTED INTO IAOP LEADERSHIP HALL OF FAME FOR GROUNDBREAKING CONTRIBUTIONS TO OUTSOURCING, SUPPLY CHAIN MANAGEMENT AND CORPORATE SUSTAINABILITY
POUGHKEEPSIE, NY – April 21, 2025 – IAOP® is pleased to announce the induction of Robin Shahani, Senior Vice President at FIS, into its Leadership Hall of Fame, recognizing his extraordinary achievements in outsourcing transformation, supplier governance, and social responsibility. Robin will be formally honored during the IAOP Awards Ceremony at OWS25 in Chicago on Tuesday, April 29.
With over 25 years of leadership spanning global financial services, technology, and consulting, Robin has reshaped the outsourcing landscape. At FIS, he has led groundbreaking transformation initiatives, including a strategic overhaul of the client lifecycle and the implementation of AI-powered vendor management that delivered hundreds of millions in cost savings and new revenue.
“It is a privilege to innovate alongside so many passionate colleagues and collaborators as we move this industry forward together, and I am thrilled to join those select few recognized by the IAOP with this honor.”
"Robin is a visionary leader whose influence goes beyond operational excellence—he represents the heart of what the IAOP Hall of Fame honors: leadership that transforms both business and society,” said Debi Hamill, CEO of IAOP.
Robin’s leadership extends across industry giants, including American Express, TD Ameritrade, and Citigroup, where he designed and executed large-scale shared services and outsourcing strategies. His accomplishments include:
- Transforming procurement and vendor governance frameworks
- Launching inclusive supplier inclusion programs that tripled spend with minority- and women-owned businesses
- Reducing corporate emissions and energy usage through robust sustainability initiatives
Beyond the boardroom, Robin’s legacy is equally impactful. He has served on the boards of the Children’s Health Fund and the National Principals Leadership Institute, supporting healthcare and education access for underserved communities. He also mobilized thousands of corporate employees through nonprofit initiatives and led supply and real estate ESG efforts at FIS, resulting in significant community impacts and reductions in the company’s carbon footprint.
Robin joins a distinguished class of leaders in the IAOP Leadership Hall of Fame—individuals whose careers have shaped the future of the global business services industry and who have demonstrated an enduring commitment to corporate and community excellence.
About IAOP’s Leadership Hall of Fame®
The IAOP Leadership Hall of Fame honors individuals who have made outstanding contributions to the outsourcing profession and society. These leaders represent the highest levels of performance, integrity, and influence across business and community domains.
For more information about the IAOP Leadership Hall of Fame and the 2025 Awards Ceremony, visit: www.IAOP.org/hof