IAOP, Rockefeller Foundation Announce Winners of Inaugural Global Impact Sourcing Award

Winners Chosen from Industry Powerhouse Organizations Microsoft, Teleperformance, Digital Divide Data, Avasant Foundation


Orlando, FL, February 1, 2018 — IAOP®, together with The Rockefeller Foundation, announced today the winners of its inaugural Global Impacting Sourcing Award (GISA). This award recognizes emerging pioneers to larger providers and customers as well as influencing advisor organizations for impacting local communities by creating jobs in the BPO industry in underserved areas.

Winners were chosen in four categories and are as follows:

Impact Sourcing Pioneer: Digital Divide Data

Impact Sourcing in a Purchasing Organization: Microsoft

Impact Sourcing in a Large Organization: Teleperformance

Impact Sourcing Influencer: Avasant Foundation

IAOP and The Rockefeller Foundation will present their inaugural Global Impact Sourcing Awards during a luncheon at OWS18 on Feb. 20th.

“IAOP is thrilled to have established this new Global Impact Sourcing Award with the Rockefeller Foundation,” said Debi Hamill, IAOP CEO. “It is important to recognize responsible business and its Corporate Social Responsibility impact. We salute these organizations for their continued efforts and positive influences they continue to make in our communities and on the environment.”

Digital Divide Data (DDD)

Founded in 2001 with operations in Cambodia, Laos, and Kenya, DDD is recognized worldwide for having pioneered Impact Sourcing. DDD addresses the education and skills gap among disadvantaged youth through its comprehensive Work-Study Program, which includes training, employment, professional development and academic scholarships. The company recruits youth from underprivileged families, including men and women with disabilities. Since its inception, more than 2,500 youth from these underserved markets have graduated from DDD’s Work-Study Program. Apart from providing associates with gainful employment in the formal sector, DDD has economically empowered them to provide for their families, indirectly improving the lives of an additional 5,000 individuals.


Impact Sourcing is Microsoft’s preferred sourcing strategy, aligning its mission with its procurement strategy. The company seeks to engage and learn from social enterprise impact sourcing service providers while extending its model to its own large multi-national suppliers. Microsoft has participated in a cross-industry/function stakeholder group to develop Impact Employment metrics, joined in over a dozen business cases on Impact Sourcing, and has committed to engage in Impact Sourcing. Its suppliers have committed to creating thousands of Impact Employment jobs. In the fiscal year 2017, Microsoft supported Impact Sourcing projects in 14 countries, including the United States, Kenya, Uganda and India for services such as back-office work and facilities management.


Teleperformance has been recruiting disabled and socio-economically disadvantaged youth under the age of 26 in developing countries for many years, providing training to develop the skills necessary to match its client’s needs and for the individuals to thrive in the company. In 2014, Teleperformance committed to creating 5,000 Impact Sourcing jobs over five years. By 2016 this goal was surpassed with over 25,000 Impact Sourcing hires. Currently, Teleperformance trains and employs approximately 50,000 individuals worldwide through its Impact Sourcing program. Its impact sourcing talent strategies include the hiring and development of disabled individuals, women, U.S. veterans, active military members and members of their immediate families, individuals who were long-term unemployed and youth without previous formal employment.

Avasant Foundation

Avasant has been actively involved in Impact Sourcing since 2008. The Rockefeller Foundation funded Avasant in 2011 to highlight key policy initiatives and incentives that could help to scale the Impact Sourcing sector. The Foundation later worked with and was a grantee of the Rockefeller Foundation’s Digital Jobs Africa Initiative (DJA) in 2015 and educated service providers over two years about the benefits of creating jobs under Impact Sourcing. Through education and partnership, the Avasant Foundation created over 1,300 ICT-enabled jobs in Africa. Its Avasant Digital Youth Employment Initiative provides deserving youth with job-related skills training to enable employment in the leading ICT BPO industries in the Caribbean.

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promote professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. Visit

About The Rockefeller Foundation

The Rockefeller Foundation’s mission—unchanged since 1913—is to promote the well-being of humanity throughout the world. Together with partners and grantees, The Rockefeller Foundation strives to catalyze and scale transformative innovations, create unlikely partnerships that span sectors, and take risks others cannot. Visit

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