Empathy, Collaboration, and Results: Robin Shahani’s Impact Recognized with IAOP Honor | Robin Shahani’s empathetic, collaborative, results-oriented leadership style has taken him to many destinations and roles in the outsourcing and shared services space, and ultimately, into the prestigious IAOP Leadership Hall of Fame this April at OWS25 in Chicago. More »
Celebrating a Legacy of Impact: The Inaugural Dan Lang Award Honors Purpose-Driven Leadership at OWS25 | At an annual event where Dan Lang always had a larger-than-life presence, his spirit was deeply felt by all at OWS25 as industry leaders and friends gathered in Chicago to celebrate the enduring legacy of a man whose purpose-driven leadership transformed outsourcing and global sourcing.
A moving tribute to Lang, featuring photos from many past IAOP events, captured his personality as a social impact champion with bold ideas, whose heart and humor uplifted everyone around him. The video showcased the infectious joy that reflected his loving, fun, energetic spirit.
IAOP honored Lang’s remarkable impact with heartfelt remarks and the presentation of a new award— the inaugural Dan Lang Award for Purpose-Driven Leadership. This accolade aims to perpetuate his inspiring ideals, calling current and future leaders to follow his example of kindness, innovation, and social responsibility. More »
OWS25 Presentations | More »
OWS25 Preview of Pioneering AI: Microsoft’s Strategic Insights and Future Direction | As the AI landscape accelerates at breakneck speed, harnessing its potential is crucial for enterprises to maintain a competitive edge. At OWS25, professionals will gain actionable strategies to deploy AI responsibly and effectively from Paul Edlund, Chief Technologist, Midwest at Microsoft, in a not-to-be-missed session. More »
OWS25 Inspiration Applied | In today’s hyper-competitive and tech-driven world, the pace of innovation is accelerating at an unprecedented rate, reshaping industries and redefining how businesses operate. This keynote explores how organizations can harness the power of next-generation technologies to drive innovation, enhance productivity, and achieve sustained growth. It will delve into the application of these technologies to optimize sourcing strategies, unlock new levels of efficiency and innovation, and transition from traditional managed services to tech-enabled, outcome-based service delivery models. Additionally, the discussion will cover how enterprises can build resilience and adaptability to thrive in an evolving market shaped by cost pressures, talent shortages, and geopolitical risks. Attendees will gain actionable strategies for navigating the evolving outsourcing landscape, developing innovation-led sourcing models, and positioning their organizations for long-term success in a digital-first world. This session is essential for sourcing leaders and decision-makers aiming to leverage technological advancements for strategic advantage. More »
OWS25 Pioneering AI Microsofts Strategic Insights and Future Direction | In this session, Paul will dive deep into the innovative strategies for securely deploying AI across enterprises. Discover the extensive range of Microsoft's AI investments and the powerful capabilities of Microsoft Copilot. Whether you're just starting or looking to deepen your AI integration, this session will provide you with the knowledge and tools to effectively navigate the AI landscape. From unveiling complex technologies to providing a roadmap for AI adoption, this is your chance to learn from one of the industry's best. More »