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IAOP Announces 2022 Leadership Hall of Fame Inductees
Leaders from ASTRA, Kirkland & Ellis, Sirion Labs and AIG Recognized by Industry 


Windermere, FL, February 16, 2022 – IAOP® today announced that Sergei Makedonski, Founder, ASTRA (posthumous honor); Neil Hirshman, COP, Partner, Kirkland & Ellis; Mark Voytek, Chief Customer Officer, Sirion Labs; and Alpa Inamdar, Transformation Leader, AIG, will be inducted into its prestigious Leadership Hall of Fame. The induction will take place through IAOP’s online OWS22 platform during the Awards Ceremony on Wednesday, February 16th.


“IAOP is very pleased to recognize our latest inductees into the Leadership Hall of Fame," said Debi Hamill, IAOP CEO. "Their contributions have inspired innovative thought leadership and more collaborative business strategies for achieving higher performance and better outcomes, advancing outsourcing as both a business model and a profession."

Each of the inductees is an IAOP Certified Outsourcing Professional® (COP). Each of these leaders will be featured in IAOP’s magazine, PULSE.

 

Honored posthumously, Sergei Makedonski was the Founder and President of the ASTRA Association in Russia. Heavily involved with IAOP, Sergei was on IAOP's Eastern Europe Regional Advisory Board and was a consistent OWS attendee and speaker at IAOP events. We honor Sergei for his contributions to society at large through measurable outcomes. An idea-generator, Sergei constantly increased the network of outsourcing promoters across different areas - government organizations, large companies, high and middle education schools, small and medium businesses. Sergei was well-known outside of Russia and supported active collaboration within the international community to attract Russia's global best practice experience from several organizations.

 

As a partner at Kirkland & Ellis, Neil Hirshman leads the firm’s outsourcing practice. He has represented both customers and providers in transactions for almost 30 years. Neil has been recognized for his work in outsourcing and technology-related transactions by organizations and publications such as Chambers, U.S. News, Best Lawyers, Best of the Best Global Expert Guide, The Best Lawyers in America, Guide to World’s Leading Technology, Media & Telecommunications Lawyers, and Guide to World’s Leading Information Technology Lawyers. An early believer of globalization, Neil was Kirkland & Ellis’s very first exchange lawyer to Japan, spending time living and working in Tokyo in the mid-’90s. Neil has been active within the outsourcing industry, including as a speaker and lecturer at universities, continuing legal education seminars, and industry conferences.  Neil is a Certified Outsourcing Professional and was the recipient of IAOP’s very first Member of the Year Award.

 

Mark Voytek is the Chief Customer Officer at SirionLabs, which has developed an AI-powered enterprise contract management platform. Mark has over 25 years of leadership, management and decision-making experience leading global companies in a variety of industries including healthcare, retail, financial services and manufacturing through business and technology transformations. Mark brings his extensive experience to SirionLabs to ensure that the company is delivering the best possible product to its customers by deeply understanding their needs and finding the right solutions. Mark received his MBA from the University of Connecticut and has been a guest lecturer at several universities including Northwestern, Vanderbilt, Johns Hopkins, and the University of North Carolina at Chapel Hill.

 

Alpa Inamdar is currently the Transformation Leader at AIG. She oversees the execution of large strategic initiatives that will shape AIG’s underwriting and claims operations and policy administrations function. Alpa is spearheading the development and execution of customer satisfaction improvement programs, and overall quality of service delivery across various programs. She was the Global Head of Third Party Governance Advisory Group at BNY Mellon, overseeing 22 lines of businesses assessing vendor/third party risk. Prior to this role, she was Head of the Americas Business Change Group within Asset Servicing, responsible for the management and oversight of client implementations. Her input in strategy and execution of new business cross-functional transition plans and high profile, complex initiatives for existing clients resulted in a substantial reduction in client attrition through implementing a new operations/service model that enhanced client value, relationships, and service pricing. 

Established by IAOP in 2006, The Hall of Fame continues to grow globally and now has close to 40 members in its ranks. The unique honor recognizes individuals for their outsourcing achievements as well as their contributions to community-based economic development and socially directed investments, career development, education and training through outsourcing. Recipients of The Leadership Hall of Fame are selected by IAOP’s Advocacy & Outreach Committee and include buyers, advisors and outsourcing service providers from around the world. Visit IAOP’s website for our 
Wall of Fame, which includes all inductees.
 
About IAOP®
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. IAOP connects you and your organization to its growing global community and to the resources you need to be successful. Visit 
www.IAOP.org.
 
IAOP Media Contact:
Kate Tulloch-Hammond
Director, Media & Communications
+1.845.452.0600, extension 122
kate.hammond@iaop.org

 

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