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FUTURE-PROOFING IN REAL TIME: 15 KEY LESSONS FROM OWS26 

IAOP’s OWS26 opened with a bold vision for the future: Wi-Fi-enabled call centers on the Moon, fusion-powered cities, and robots performing complex physical labor at scale. AI, space, and energy were framed as defining frontiers of the next century by Avasant Chairman and CEO Kevin Parikh. Yet the conversations in Chicago made clear that disruption is defining the current environment. Geopolitical shifts, regulation, trade tensions, and supply chain fragmentation are rapidly reshaping the $440 billion outsourcing industry, making real-time future-proofing an imperative.   CONTINUE READING

LATEST CONTENT

1

Grounded in Service
Mauricio Odovaine’s Journey to the IAOP Hall of Fame

2

Powering Global Career Access
IAOP Hall of Fame Honors Jon Browning’s Transformative “Second Act”

3

Dan Lang Award Presented
ADEC Innovations’ James Donovan Honored for Leadership

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Outsourcing Is a Noble Career Path
IAOP Sits Down with Michael Nacarato, COP-GOV

5

A Message from IAOP’s CEO
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