IAOP's Center for Social Impact is your connection to the people and resources you need to excel at doing well by doing good through Impact Sourcing; Diversity, Equity and Inclusion; ESG; Refugee Initiatives; Global Mentorship, and more. Become part of a transformative community where your efforts not only drive success but also create a positive impact on society. Join us in shaping a future where business thrives alongside social responsibility.

Empowering Collaborative Change

IAOP's Center for Social Impact stands at the forefront of meaningful change, dedicating its efforts to creating real and lasting impacts on communities and businesses alike. Through innovative programs like Impact Sourcing, it champions the inclusion of marginalized groups, offering vital employment opportunities and fostering economic growth.

But our commitment doesn't stop there.

Driving Diversity and Inclusion

IAOP's Center for Social Impact, a robust force for global business improvement, champions equity and inclusion by weaving these values into the fabric of global supply chains. It stands out in its dedication to mentorship and empowering women, actively breaking barriers and creating a diverse and inclusive environment.

This center is more than just an initiative; it's a commitment to driving substantial growth and opening doors for underrepresented populations. It leads the way in making the business world more inclusive, ensuring that every voice is heard and every talent is recognized, and setting the standard for what it truly means to integrate business success with genuine, widespread social advancement.

The IAOP Difference: Where Every Connection Counts

This center doesn't just talk about making a difference; it actively shapes a better future by empowering people from diverse backgrounds and supporting their journey toward professional and personal success. With a focus on tangible results and a commitment to equity, the Center for Social Impact is a powerful hub for those who seek to merge business excellence with genuine social progress. 

Join our Center for Social Impact community and be part of a movement that's shaping a brighter, more inclusive future. Together, let's embark on this journey of transformation and excellence.

Join IAOP today!



Become a Mentor
Make a Difference


2023 Recap and 2024 Preview
2024 Plans & Initiatives


Impact Sourcing Champions Index
Meet the Impact Sourcing Trailblazers


Conferences & Webinars
Can't Miss IAOP Events


Join the Center's LinkedIn Discussion Group


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 Public Article Seattle-area mentoring nonprofit with a global reach adds generative AI to toolkits for job seekers | A Seattle-area nonprofit helping disadvantaged job seekers around the world is adding generative artificial intelligence to the toolkit for its participants. The Global Mentorship Initiative is teaching college students and recent graduates how to use digital tools that are powered by technology including ChatGPT and GPT-4 to more easily and successfully land jobs, starting with the job search and application all the way through the interview process to sending thank you emails. More »

 Public Article 2023 RE:WORK report | Businesses are facing a talent crisis. Shortfalls in key skills are limiting the potential for business growth and are leading to unfilled vacancies. The Talent’s expectations of the employment experience are evolving at pace, and they are prepared to move on if they think their employer is not doing enough. As businesses respond to changing markets and seek to seize new opportunities, they are struggling to build the agility they need to deploy their people effectively. This report draws on two new global surveys—one of executives, the other of talent—to reveal a disconnect between these two groups’ perspectives on working life. It is a warning to employers: having made progress through the pandemic and the Great Resignation, they now risk slipping backward on engagement. More »

 Public Article Let’s Talk About Intentionality in Impact Sourcing | When you’ve been around outsourcing and sustainability for as long as I have, you develop a complicated response to new buzzwords. On the one hand, I’m thrilled by any new positive momentum towards a more sustainable future. On the other hand, I’ve seen a lot of exciting things slowly fade away. It happens. Yet every so often, buzzwords become something much bigger than any of us. Recently, at the IAOP's Outsourcing World Summit in Chicago, I found myself surrounded by a room full of people passionately exploring impact sourcing as a solution for businesses. And all I could think was, “Wow. This is really happening. The time is now.” More »

 Public Article An outsourcing industry professional’s guide to Social Sustainability and ESG | This white paper is a guide for business process outsourcing (BPO) professionals on Environmental, Social, and Governance (ESG), with a particular focus on Social Sustainability in outsourcing. We will explore wider ESG drivers and frameworks, digging into Social Sustainability imperatives for BPO providers and their clients. In this piece we will consider prevalent metrics and the use of data, making recommendations on steps for all BPO players to implement in their outsourcing activities More »

 Public Article Webinar: The Art of the Possible with Impact Sourcing | Impact sourcing presents opportunities for companies to advance Environmental, Social, and Governance (EGS) practices and progress towards Sustainable Development Goals (SDGs). ADEC Innovations has a decades-long history of practicing impact sourcing to drive opportunities to communities and regions where they are needed most. James Donovan, Global CEO of ADEC Innovations, joined the Global Sourcing Association (GSA) to discuss impact sourcing as part of the Art of the Possible webinar. In this webinar, ADEC Innovations explored the drive for impact sourcing within the context of ESG and SDGs, provided practical applications of impact sourcing with examples of onshore and offshore projects, and explained how organizations can realize the benefits of this responsible sourcing approach across: Talent advantages Competitive business edge Corporate citizenship More »

 Public Article The Center for Social Impact - 2023 Recap and Preview of 2024 Initiatives | As we start this new year, we would like to take a moment to reflect on the progress and achievements made with our social impact initiatives in 2023. Additionally, we are excited to share plans and objectives for 2024, as we expand our commitment to foster and highlight the measurable outcomes individuals and their organizations are making throughout the IAOP network. We believe that one-plus-one equals three when technology and business services buyers work in concert with their suppliers and partners. Great commercial results are achieved, communities are vitalized and large numbers of people with various situational challenges progress in their careers. Our mission is not only to track and highlight buyer & provider achievements but to fuel the fire and be a central catalyst as the industry matures. With the support and knowledge sharing of IAOP partners, The Global Sourcing Association (GSA-UK) led by Kerry Hallard, the Impact Sourcing Alliance, headed by Jon Yarlett, the Global Mentorship Initiative, headed by Jon Browning, along with the dedicated members of the Center for Social Impact Leadership Team and Community, we truly have one voice with multinational reach and common goals. More »


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Diversity, Equity & Inclusion (DEI) »Refugee Initiatives »Environmental, Social, and Governance (ESG) »

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