IAOP Announces Intuit to Be Honored at OWS2.0 as Winner of the 2020 Global Excellence in Outsourcing Award


WINDERMERE, FL, Jan 20, 2020 – IAOP® today announced it has chosen Intuit as its 2020 Global Excellence in Outsourcing (GEO) award winner. Team members from Intuit will be honored during IAOP’s annual Outsourcing World Summit, taking place February 17-19, in Orlando, Florida.

“We're pleased to announce Intuit as this year's GEO award winner,” said Debi Hamill, IAOP CEO. “Designed to recognize forward-thinking teams who create innovation through collaborative partnerships, we congratulate the team at Intuit for transforming outsourced customer care by tapping into futuristic workforce models, emerging as the "client of choice" for their vendors."

“My team and I are extremely excited about this recognition and are thankful to the IAOP selection committee for recognizing our team,” said Balakarthik Venkataramanan, Director ICS Global Partner Management, Intuit. “We are proud of the relationships we have established with our outsourced partners. The foundational trust and the win-win mindset that we and our partners have established over the years have enabled Intuit to build an effective and efficient outsourced partner ecosystem for Intuit through which we have built a network of over 20,000+ customer obsessed product support experts. Once again, thanks to the IAOP team and we are looking forward to attending the Outsourcing World Summit in February to learn from our industry peers.”

The Intuit team will present their award-winning submission to conference attendees during the event, which will include hundreds of professionals from around the globe. In addition, IAOP and its Academic Alliance Partners will create a mini case study of each winning submission so others may benefit from their success.

“We are excited to showcase Intuit, an excellent team that represents the bold and innovative standards for collaborative relationships, as the 2020 GEO Award winner,” said Bill Hall, Partner, Pretium Partners and Chair of the Judges Panel. “Congratulations and thank you for sharing your story.

To learn more and hear, first-hand, how Intuit is leading the effort to its company more successful through outsourcing and collaborative relationships,  attend the 23rd edition of IAOP’s annual conference, OWS2.0.

GEO Award Judging Panel
The 2020 GEO award evaluation team includes Bill Hall, Partner, Pretium Partners and Chair of the Judges Panel; Mary Lacity, Walton Professor of Information Systems and Director of the Blockchain Center of Excellence at the University of Arkansas; Beena George, Ph. D., Chief Innovation Officer at the University of St. Thomas – Houston; Dr. Olayele A. Adelakun, Associate Professor of IS, DePaul University; Jeanne Kling, Research Associate/Certified Deal Architect, University of Tennessee; Mauricio Velasquez, COP-BD, Partner, Outsourcing Advisor; Bobby Varanasi, COP-GOV, CEO, Matryzel Consulting Inc; Darshan P. Kaur, COP, Senior Director - Global Sourcing, Equifax; Audrey Cushing, Business Services and Quality Director, Vee Technologies; and Girish S. Havildar, Analyst, Merck & Co.

About IAOP 
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. Visit

About Intuit 
Intuit’s mission is to Power Prosperity Around the World. Its global products and platforms, including TurboTax, QuickBooks, Mint and Turbo, are designed to empower consumers, self-employed, and small businesses to improve their financial lives, finding them more money with the least amount of work, while giving them complete confidence in their actions and decisions. Intuit’s innovative ecosystem of financial management solutions serves partners and 46 million customers worldwide, unleashing the power of many for the prosperity of one. For the latest news and in-depth information about Intuit and its brands, visit

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Kate Tulloch-Hammond
Director, Media & Communications
+1.845.452.0600, extension 122

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