COLLABORATION IS OUR CORE.

Learning, knowledge-sharing and networking with buyers, providers and advisors, all in one place.

COLLECTIVE PROBLEM SOLVING.

IAOP Members are sharing more than best practices at chapter meetings, conferences, in PULSE Magazine and IAOP's Knowledge Center!

OWS19: LEVEL UP YOUR PARTNERSHIPS.

February 17-20, 2019 | Marriott Orlando World Center | Orlando, Florida

"IAOP is my go-to resource for personal and professional development and for identifying trends in a fast-paced, dynamic marketplace.

The best parts about my membership are the collaborative relationships I've built with my IAOP colleagues.” ~ Mary Lewis, COP, Manager, Sourcing Sprint

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ABOUT IAOP

A GLOBAL NETWORK OF EXPERTISE.

Collaborative partnerships are an integral piece of the success strategy for nearly every organization in the world. For well over a decade, IAOP has been the association that professionals working in these strategic relationships, including outsourcing and Global Business Services, count on to keep them informed, educated, and above all, connected to the resources and people they need to succeed.

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MEMBERSHIP BENEFITS

THE POWER OF MEMBERSHIP.

IAOP members have full access to exceptional events, a vibrant community, practical and compelling content and essential tools that empower and inspire. Members expand their network of peers who face the same challenges and can help find solutions; advance their careers by taking advantage of a wide range of professional development opportunities; network with decision makers at in-person events; gain visibility for their businesses by contributing their subject matter expertise to PULSE central, IAOP's Knowledge Center; grow their client lists by tapping into IAOP's highly-engaged community and set their organizations up for success by empowering employees with access to practical, problem-solving resources.

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FEATURED CONTENT

ARTICLE

Research Shows Artificial Intelligence Drives Business Process Outcomes: 40% Productivity Boost

AI is rapidly evolving from back-end processes to become the face of a company’s digital brand. In this new world, executives must look to implement robust, outcomes-driven AI systems. AI is set to transform how businesses run, compete and thrive. Therefore, the imperative for organizations is clear...

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ARTICLE

Client Service Automation Deployments – What Do They Mean for Your Job and Your Organization?

Are service automation deployments generating business value? For the past three years, Mary Lacity and Leslie Willcocks surveyed clients about their service automation journeys concluding that RPA was happening “now,” Cognitive Automation was happening “soon,” and Blockchains were happening “later” ...