IAOP Members have the opportunity to promote important company announcements. From awards, mergers and acquisitions to conferences and recent publications, this is the place to find all the latest member news and events. To submit a press release or relevant details, email memberservices@iaop.org.
Vee Technologies Announces Healthcare Professional Services are Rebranding as Vee Healthtek
LEARN MORE»
ScaleHub Webinar: Maximizing Efficiency: How BPOs Achieve Seamless Scalability in Document Processing
From the looming financial risks of missing SLAs due to sudden volume spikes or staffing shortfalls to efficiently managing peak periods.
The hurdles are high.
In this webinar, ScaleHub unveils a pragmatic solution, empowering BPOs to effortlessly scale their operations without the headaches of traditional expansion methods.
Seamless, limitless scalability with a risk-free, straightforward investment in as little as 2 weeks is more straightforward than you think. Implementation hassles, business disruptions, and unforeseen expenses could become a thing of the past.
Our proven approach ensures client SLAs are met while smoothly handling fluctuations in document volumes.
Moreover, you can learn all about strategies to expand your business, grow your client base, and diversify services without exhausting internal resources.
Leverage the power of artificial and human intelligence for secure, GDPR and HIPAA-compliant data processing, boasting over 99.x% accuracy.
Don’t miss this opportunity to revolutionize your BPO’s scalability strategy. Reserve your spot now and pave the way for unparalleled growth and efficiency in document processing.
REGISTER»
Webinar on March 6, 2024 at 4 PM CET - Process Documents at Lightning Speed with Bulletproof Data Privacy - Scalehub
The world runs on data. It’s what businesses need to provide stellar services and what malicious parties are desperate to get their hands on.
For this reason, the biggest document processors, outsourcing, insurance, financial and healthcare industries have one of the hardest obstacles to overcome; processing data at lightning speed while maintaining bulletproof data privacy.
Medical records and prescriptions, tax returns, insurance applications and HR-related records all contain sensitive, personal information and need to adhere to data privacy regulations.
Whether it is an internal or external threat, ensuring the privacy of customer data comes with several challenges: complex regulations that differ depending on country/region, hefty business-threatening fines that may occur if regulations and/or local laws are being infringed upon, and lost of trust/reputational damage.
The sensitivity of this issue can make the decision to use a managed crowdsourcing service a difficult one. While, yes, you will gain access to increased speed, scalability and accuracy in data processing, you’ll always have one worry...Is it safe?
In this webinar, ScaleHub will prove to you that you can have improved document processing through a managed crowdsourcing service AND ensure data privacy.
Eliminating two challenges with a single solution.
REGISTER»
CX Leader Sitel Group® Accelerates Global Transformation with Rebrand to Foundever™
LEARN MORE»
Webhelp expands footprint in Americas with OneLink
Complementary CX brands bring a game-changing, holistic approach to CX in the digital world, creating modern customer experience journeys for client brands.
Webhelp, a leading global provider of customer experience (CX) and business solutions, has announced its intent to acquire OneLink, an innovator in digitally-enabled CX, BPO and technology services supporting tier one brands throughout the United States, Europe, and Latin America. OneLink clients include progressive hyper-growth technology brands in areas such as shared mobility, e-commerce, fintech, fitness tech and payment apps, etc. Terms of the deal were not disclosed.
LEARN MORE »
CrowdSourcing Explained – ScaleHub
Snippeting is the process of breaking a document and the various bits of information it contains into pieces. Then, those snippets of information are in ideal shape to be worked on by crowd contributors all over the world.
WATCH THE VIDEO »
BPO boost: How ScaleHub meets enterprise needs through BPO crowds
Sometimes data needs a level of function or added security beyond basic data processing. And with a commitment to helping our customers scale, ScaleHub has been forming business process outsourcing (BPO) crowds to help meet these specialized data processing needs head on.
Suppose crowdsourcing is the intersection of technology and human discretion as it comes to data processing. In that case, BPO crowds are like a specialized set of contributors that can take your data entry to the next level.
READ THE BLOG »
Crowdsourcing & Data Privacy - ScaleHub
Is crowdsourcing a safe option for processing sensitive information?
It seems counterintuitive: how could it be safe to send sensitive customer information to a large crowd of unknown individuals all over the world? In fact, when done correctly, crowdsourcing is actually safer than having your employees work with this kind of data.
VIEW THE VIDEO »
Pro Progressio: Outsourcing & More Magazine
Pro Progressio is a foundation located in Poland focused on the development of the outsourcing industry. Among the goals of the foundation is the promotion of Poland as a near and offshoring location, outsourcing education and promotion of service suppliers and their business environment. The foundation is using Outsourcing Portal and Outsourcing & More Magazine (Polish-English outsourcing industry media) to achieve the goals and is also a membership project run by Pro Progressio. The members of the Club are cities, development agencies, consulting organizations, real estate developers and other organizations in the outsourcing industry environment.
READ IT »