For the Week of May 18, 2009

Welcome New Members · Membership · Certification & Training · Conferences & Events

 Chapter News · The Global Outsourcing 100 · Hall of Fame · Items of Interest

WELCOME NEW MEMBERS

IAOP is pleased to welcome new and renewing corporate and professional members from:

Accenture; Allstate; Belgacom; Broward College; Business Catalyst; Capgemini; Cargill; Citadel; Cognera Corp.; Compass America; Consus Partners; Custom English Design Services / CEDS; Deloitte Consulting; Drexel University; Everest Group; Exigen Services; Expense Management Solutions; Focis Consulting; Frazier & Associates; GlaxoSmithKline; Government of Hong Kong; Grupo ASSA; Hawaiian Airlines; HCL America; IMS Health; Infocrossing; John Hancock; Johnson & Johnson; L&T Infotech; Medscheme International; PricewaterhouseCoopers; Rutgers Business School; Salmat and VanceInfo.

Welcome and congratulations!

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MEMBERSHIP
 

Did You Know?

Interested in:

·  Gaining online access to the best Industry knowledge for outsourcing?

·  Discussing best practices with other industry executives?

·  Participating in virtual and geographic chapters to expand your knowledge?

·  Getting up-to-the-minute global information on the outsourcing industry?

If you said yes, joining IAOP as a Professional Member will get you all of these — and more!  Join now and save 25 percent by using the offer code IAOP-PM-25disc630.

To sign up, simply go to www.outsourcingprofessional.org.

Corporate Members of IAOP may use the IAOP Member logo on company materials such as letterhead, business cards, RFPs, website and other communications. Simply log on to “My IAOP” and check out “IAOP Guidelines and Downloads” for a wide variety of logo options.

For more help on IAOP logos, contact Beryl Sorensen.

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CERTIFICATION & TRAINING

Find Out What It Takes To Become a COP

To find out what it takes to achieve the prestigious COP designation, sign up for a complimentary COP Prep Class webinar, where you will learn the steps required for becoming a Certified Outsourcing Professional (COP). The next session is being held May 28.

IAOP Announces West Coast COP Master Class — Early Registrants Save $500!

The first west coast U.S. COP Master Class of 2009 will be held September 28-October 2 at the Executive Learning Center of the Estancia La Jolla Hotel & Spa, California. This premier training on the end-to-end process precedes an afternoon of COP Exam Prep tips and techniques, which is then followed by the full-day Governance Workshop. Register for this package and network with outsourcing colleagues, discuss critical issues and earn 90 of the 150 points needed for certification.

Register early and SAVE $500!

COP Exam Prep: Learn tips and techniques for taking the COP Exam – To find out more and to register, click here.

Outsourcing Governance Workshop: Gain comprehensive cutting-edge knowledge on all aspects of creating and sustaining successful relationships with your outsourcing partners – To find out more and to register, click here.

Some of the critical topics covered include:
               

·      Integrating outsourcing into an organization’s business strategy and operations

·      Managing the transition to an outsourced environment

·      Negotiating and contracting for outsourcing

·      Governance

Global Master Class – Next Stop: Bangalore

The next COP Master Class will take place July 21-24, 2009, at the Leela Palace, which holds a state-of-the-art business facility, is perfect for the premier training and comprehensive learning experience of the COP Master Class.

Register now!

Can’t attend a classroom version? The online COP Master Class offers convenience and flexibility, allowing you to access this state-of-the-art course from your computer.

Bring the COP Master Class In-House

Benefits of COP Corporate programs:

· Dramatic cost savings

· Greater flexibility

· Ongoing and customized learning

 
Executives interested in taking the COP program division- or company-wide are invited to contact Kim Maneeley, director of professional development at +1.845.452.0600 ext.106 or at copprogramservices@outsourcingprofessional.org.

See What The Experts Have To Say

Check out the COP Directory for a list of those already certified and begin your COP Application today!

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CONFERENCES & EVENTS

In today’s economy, taking no action will cost you. Now is the time to invest in your career and in your company. Attend the only high-level, one-day forum focusing on global human capital.

This one-day intensive forum, themed Managing the Talent Portfolio of Outsourcing, will focus on the critical role people play in outsourcing success as well as the range of outsourcing solutions available to help companies better manage their people and their talent portfolios. It explores both how to get better outsourcing results through better talent management and how to use human resources outsourcing (HRO) to improve the HR operations of any company.

Register by June 19 and not only will you get the lowest possible rate, you’ll also get valuable benefits you can start using now! Please click here to view these benefits and program details.

The theme of the Summit will be Using Outsourcing to Rebuild the Global Economy, and major emphases will be on outsourcing’s ability to create flexible, ever-changeable business structures that can handle the levels of volatility called for today; achieving continuous business process improvement through outsourcing; and using outsourcing to build a global portfolio or capabilities and talent.

Register by June 12 and save €500! Please click here for more information and to register.

Over 450 outsourcing professionals from around the world participated in The 2009 Outsourcing World Summit and learned how outsourcing can help create change, enable growth and add value to their organizations.

Register by June 15 for the 2010 Summit and not only will you get the lowest possible rate, you’ll also get:

· Access to the Summit’s LinkedIn Group – Begin cultivating potential business partnerships with other delegates now!

· IAOP Members ($1,150) – Participate in, and receive the results of IAOP’s State of the Outsourcing Industry survey.

· Non-Members ($1,350) – Get a free six-month Professional Membership in IAOP!

Click here for more information and to register.

Need approval for your attendance? Download our customizable approval letter.

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CHAPTER NEWS

As a Professional Member you may attend unlimited chapter meetings, plus receive discounts on IAOP events like the Global Human Capital Forum, European Outsourcing Summit and Outsourcing World Summit — join now to take advantage of these opportunities! 

Upcoming Meetings and Webinars

May 20 – Governance & India (Delhi) Governance & India (Delhi) Chapter(s) webinar

May 20 – Greater Cincinnati Chapter meeting

May 25 – Canada (Toronto) Chapter meeting

May 26 – Outsourcing Tools & Technology Innovation Chapter webinar

May 28 – New England Chapter meeting

May 28 – Dallas Chapter meeting

June 4 – New York Chapter meeting

For more information and to request a guest pass, please visit the chapter page of the website at www.outsourcingprofessional.org.
 

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THE GLOBAL OUTSOURCING 100

The 2009 Global Outsourcing 100 and World’s Best Outsourcing Advisors lists are now online, along with dozens of sub-lists of the best outsourcing providers globally.

The new 2009 Global Outsourcing 100 Plus Report, highlighting the qualifications and capabilities of the best service providers and advisors globally, including all Global Outsourcing 100 applicants, is now on sale. Buyers will want a copy, not only to see the top leaders in the outsourcing industry, but also to see the rising star companies that may not have been on their radar previously. Outsourcing service providers will want to see how their company scored on The Global Outsourcing 100 lists compared to the competition. And buyers and providers alike will find that this report provides a valuable look at the trends shaping the outsourcing industry, both globally and regionally. Click here to purchase this must-have industry guide at limited time special discounted pricing of 25 percent off! 2009 Global Outsourcing 100 applicants will get their copy shipped on June 5 and the report will be available to ship to the rest of the industry on June 12. Order now!

Don’t miss out on having your company considered for the 2010 lists! Applications for The 2010 Global Outsourcing 100 and World’s Best Advisors lists will open September 1, 2009. If you would like to receive updates about these important industry rankings, please send your contact information to Pam O’Dell.

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The 2009 Outsourcing Hall of Fame

The International Association of Outsourcing Professionals™ (IAOP™) recently inducted two leaders into its Outsourcing Hall of Fame, the industry’s highest professional recognition for contributions to business and society. The newest inductees into the prestigious Hall of Fame are Yang Berhormat Senator Tan Sri Amirsham A Aziz, former president and CEO of Maybank and previously a Malaysia minister; and Dr. Liu Jiren, chairman and CEO, Neusoft Corporation. The inductees were honored at a gala dinner attended by hundreds of outsourcing professionals during the association’s 2009 Asia-Pacific Outsourcing Summit on May 12, in Kuala Lumpur, Malaysia.

Established in 2006, The Hall of Fame is unique in its recognition of individuals not only for their contributions to the management practice and industry of outsourcing, but also for their contributions to community-based economic development and socially-directed investments, as well as career development, education and training through outsourcing.

IAOP Chairman Michael Corbett said, “These individuals represent the highest quality of professionals in the outsourcing industry globally. Not only are they leaders in business, they are also leaders in society. These Hall of Fame inductees are at the forefront of advancing practices that are a model for all companies.”

Dr. Liu is the founder of Neusoft and now serves as its chairman and CEO. He also is a professor and vice president at Northeastern University China (NEU), vice chairman of the China Software Industry Association (CSIA), and a standing member of the Chinese Association of Automation (CAA).

Tan Sri Amirsham served as minister in Malaysia’s prime minister's department in charge of the Economic Planning Unit (EPU) and the Department of Statistics (DOS) from 2008-09. He was president and CEO of Maybank, Malaysia’s largest bank, from 2002 to 2008.

Nominated by peers in the industry, the recipients were selected by the IAOP Advocacy and Outreach committee. Open to outsourcing customers, providers and advisors globally, IAOP will accept online nominations for the award beginning June 1.

The newest inductees into the Hall of Fame can be seen here. The nomination process will reopen on June 1 for nominations to the Outsourcing Hall of Fame inductions taking place at The 2009 European Outsoucing Summit, as well as The 2010 Outsourcing World Summit. Stay tuned for instructions on how to make your submission online at www.outsourcingprofessional.org.

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ITEMS OF INTEREST

Social Responsibility in Sourcing – The State of CSR in Sourcing

Bill Hefley, Ph.D., associate teaching professor, Carnegie Mellon University, will be speaking at the upcoming  GSC Summit. This year's Summit has the theme "Global Sourcing after the Meltdown: In Search of Sustainability."

The Summit will be held June 3 in New York City, and is sponsored by the Global Sourcing Council. In his talk, Dr. Hefley will address relevant standards such as ISO 26000 and eSCM, and codes such as guidelines from the GSC and IAOP. It is important to understand how not only what these guidelines call for, but also how theyare being implemented in practice today. This is illustrative because it not only provides insight into current sourcing relationships today, but also insight into the changes that could occur as organizations move to meet these guidelines. This study of social responsibility activities in sourcing organizations provides a snapshot of current social responsibility practice in sourcing.

Bill Hefley is a professional member of IAOP and serves on the Corporate Social Responsibility subcommittee of IAOP’s Advocacy & Outreach Committee. Most recently, he served as an independent judge on the panel for The 2009 Global Outsourcing 100 provider list, as well as the new World’s Best Outsourcing Advisors list. Download the most recent document from Carnegie Mellon’s ITsqc, which details all of their CSR initiatives.

An IAOP Academic Alliance Partner

Regulatory Cost Modelling & Accounting Event, May 25-29, 2009, Movenpick Hotel, Berlin, Germany

Click here for more information.

3rd Annual Financial Services Industry Transformation and Outsourcing Summit, June 4, 2009, The Union League Club, New York, NY

Click here for more information.

3rd Annual Shared Services Exchange, June 7-9, 2009, The Ritz-Carlton, Key Biscayne, FL

Click here for more information.

China International Software & Information Service Fair (CISIS), June 18-21, 2009, Dalian World Expo Centre

Click here for more information.

The 2nd China International Service Outsourcing Cooperation Conference, June 23-24, 2009, Nanjing, China

Click here for more information.

7th Procure-to-Pay Summit, July 27-29, 2009, Boston, MA

Click here for more information.

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