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FUTURE OF WORK

IAOP Centers of Excellence concentrate expertise and resources around key areas that our community members are investing in and are critical to attaining and sustaining world-class performance and value.



HOW BUSINESSES CAN THRIVE IN THE BOUNDARYLESS WORK EXPERIENCE   The interest in a boundaryless work experience continues to grow, as many companies have yet to finalize plans to return to the office. And while the pandemic has freed talented workers to relocate and choose to live in new places offering a different quality of life, it also has had larger implications on businesses.  Learn more...

RESOURCES

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Strategy
The Workforce and Workplace of the Future

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Provider Partners
The Best in the Biz

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Data
What the Analysts are Saying

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Conferences & Webinars
Can't Miss Future of Work Events

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Connect
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LEAD ARTICLES


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 Public Article The Real Estate Signals Reshaping Global Business | The global map is being redrawn. Supply chains are rerouting, talent is concentrating in new cities, and AI is changing what operational infrastructure needs to look like. For GBS and outsourcing leaders, the decisions you make about where to operate, where to source, and where to grow have never been more consequential -- or more complex.  And few industries have a better read on where the world is heading than global real estate. More »

 Public Article OWS26: Futureproofed: Building Resilience in Uncertainty | In an era of geopolitical fragmentation, economic volatility, and rapid technological change, enterprises face a new strategic imperative: becoming futureproofed. Kevin Parikh explores how global enterprises can strengthen resilience by rethinking sourcing strategies, global delivery networks, transformation roadmaps, and AI adoption — reframing resilience not as a defensive response, but as a strategic advantage rooted in agility, intelligent operations, and forward-looking governance. More »

 Professional Membership Required OWS26: The New Geography of Workforce: What Sourcing Leaders Need to Know About Location & Talent | Drawing on Savills' Tech Cities 2025 research and the newly released Matcha Index, this keynote challenges sourcing leaders to move beyond traditional scorecards. Leading delivery hubs are no longer defined by cost alone — they are shaped by their ability to attract and retain highly mobile talent. Real-world case studies show how organizations are validating location decisions and building sourcing strategies that are resilient, talent-led, and future-ready. More »

 Professional Membership Required OWS26: The Reinvention of GCCs: From Cost Play to Innovation Powerhouse | Global Capability Centers have long been part of the outsourcing playbook, but their role is rapidly shifting. No longer just cost-optimization vehicles, GCCs are evolving into strategic hubs for digital innovation, AI engineering, and talent development. Avasant shares insights on regionalization trends, outcome-based GCC models, and how enterprises are leveraging GCCs to create value beyond cost savings — moving from back-office functions to global centers of excellence. More »

 Public Article The demand for talent and how to attract the best employees through personalisation | The ever-growing expectations of the workplace. The competition for talent has intensified in recent years, but the reasons why have shifted. More »

 Public Article Making Offices Fit for the Future | Faced with tightening climate regulations and rising tenant expectations, should the owners of offices refurbish their properties – or rebuild them? More »

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