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Impact Sourcing
Public Article PublicFree Associate Membership Required AssociateProfessional Membership Required Professional
PULSE: Is Gender Promotion and Executive Performance Fair Play?  Public Article


PULSE: Impact Sourcing Spotlight  Public Article


Global Impact Sourcing Award Winners Make a Difference Free Associate Membership Required


The Growing Need for Inclusive Talent Models: Learning from Impact Sourcing Specialists  Public Article

In this report, we define impact sourcing and answer why companies should adopt it, how they can put it into practice, where they can do it, which are the leading impact sourcing specialists, and much more. We provide a comprehensive view of the impact sourcing market and its enabling ecosystem. The report will encourage and enable enterprises and traditional service providers to take the next big leap in their talent strategies through impact sourcing.

Impact Sourcing: Driving Your Business Growth With Purpose Professional Membership Required

This session covers the purpose of impact sourcing,  why social impact is important for private sector companies,  the business case for making it part of your corporate strategy and how it can help your company achieve its business and social impact goals.

Scaling An Impact Sourcing Model Globally Professional Membership Required

As a global outsourcer operating in over 50 countries, Webhelp is uniquely placed to implement scalable Impact Sourcing practices. Thanks to advocates such as IAOP, the model of Impact Sourcing is now a well-understood practice amongst the BPO community. However, creating an adaptable, impactful, and globally scalable model across multiple delivery locations is less common.  Webhelp has developed models to achieve a 15% Impact Hiring target across our +200 delivery locations and 97,000 employees by 2025. Underpinning these ambitions is a global ecosystem of world-leading impact partners and NGOs with whom we work to drive our global Impact Sourcing strategy.

Doing Well by Doing Good; The Future of Impact Sourcing Professional Membership Required

Impact Sourcing not only presents an enormous opportunity for professional advancement of marginalized communities through training and steady, fair-wage employment but it is also a business practice that, when done right, maximizes business outcomes. This session features panelists from the organizations blazing the trail in this space as well as personal stories from struggle and adversity to success through ingenuity, drive, and dedication. Join us to hear how impact sourcing is transforming business for the better and learn where to start at your organization.

Inaugural Impact Sourcing Champions Index Celebrates 64 Trailblazing Companies Public Article

The 64 companies on IAOP’s inaugural Impact Sourcing Champions Index are both. They are the best of the best buy-side, provider and advisory firms that each day advance the lives of people who otherwise would have limited prospects for sustainable employment through their award-winning hiring practices.

Impact Sourcing: One Solution To The Talent Shortage Professional Membership Required

With the talent shortage a new reality, many organizations are desperately looking for ways to address the issue. Impact Sourcing, or hiring skilled and motivated talent from disadvantaged groups around the world is proving to be a solution – helping forward-thinking organizations tap into new talent pools, fill roles, and realize substantial business benefits. This session will provide attendees with real-world lessons on creating an inclusive workforce with a focus on marginalized communities and the business case to persuade the skeptics.

What is Impact Sourcing? Professional Membership Required

Impact Sourcing is a business practice where a company prioritizes suppliers that intentionally hire and provide career development opportunities to people who otherwise have limited prospects for formal development.

IAOP Joins with Tent to Advance Hiring of Refugees and Impact Sourcing Public Article

With approximately 30 million refugees worldwide, this underemployed segment of the population could be the next big source of organizational talent in the BPO industry. IAOP’s new alliance with Tent Partnership for Refugees aims to encourage just that.

Impact Sourcing Toolkits Public Article

IAOP is proud to share the following Impacts Sourcing Toolkits created GISC, of which IAOP was a founding member. Working Paper—Impact Sourcing Social Impact Measurement Framework Buyers’ Impact Sourcing Guide Autism Empowerment Toolkit - Impact Sourcing in Action A Guide to Recruiting and Hiring the Long-Term Unemployed - A Handbook for Employers Reducing Poverty through Employment Toolkit

IAOP and The Rockefeller Foundation Announce Winners of 2021 Global Impact Sourcing Award Public Article


Impact Cultivating Professional Membership Required

Impact sourcing is the new business lingo.  Companies are touting their approach to impact sourcing and showcasing their civic mindedness. In many cases, they truly believe in the concept and have a solid strategy and implementation plans for achieving real benefits that impact society. The goal, however, should be to achieve long lasting change for individuals and communities. As important as impact sourcing is in creating a better world, we need to think about impact “cultivating.”  If you wish to reforest a barren landscape, you must start with seeds and nurture the saplings until you have fully developed strong, resilient trees. It requires time, effort, and investment.  Cultivating requires providing ongoing skills and knowledge that will allow participants to adapt to changing situations, so they will not be left behind again. We already see the effect of technology eliminating low skilled positions. Many supporting fields, such as medicine, are under prepared and under staffed. In this article, let’s look at impact cultivation and the foundation it creates for impact sourcing.

IndiVillage – Empowering Rural India Public Article


Careerbox – Transforming Lives of African Youth and Their Families Public Article


Eclaro – Changing Lives through Education Public Article


Techno Brain – Making a Difference in African Communities Public Article


Impact Sourcing Continues During Coronavirus Public Article

The COVID-19 pandemic hasn’t stopped impact sourcing by IAOP members with at least one company hiring during this time. Employee safety has moved to the forefront as a result of the global health crisis. In our ongoing look at how the coronavirus is affecting our members and their organizations, IAOP talked with members of the CSR committee about the future of the business practice that has been gaining traction in recent years.

The Evolution of Socially Responsible Outsourcing: Relevant Now More Than Ever Public Article

The IAOP SRO Chapter held a webinar on August 20, 2019, on The Evolution of Socially Responsible Outsourcing and why it is relevant now more than ever. Socially Responsible Outsourcing (SRO) can trace its origins back 75 years, but integrating SRO concepts and policies today can still be a challenge for BPO buyers and service providers. IAOP’s SRO Chapter presented a panel event to discuss how to implement SRO, why it matters, and examples of how it’s being implemented in today’s largest organizations. Attendees joined representatives from Microsoft, Sprint, Alorica, and others to learn how and why to begin their SRO journey.

Hot Spots: The Caribbean--An Attractive Nearshore Destination with CSR Professional Membership Required

PULSE spoke with two industry experts who focus on the Caribbean region: Chitra Rajeshwari, Executive Director at the Avasant Foundation, and Anupam Govil, President and Partner at Avasant LLC.

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