IAOP Releases Second Edition of its Outsourcing
Professional Body of Knowledge (OPBOK)
Poughkeepsie, NY, June 5 – lAOP® today released the newest version of its Outsourcing Professional Body of Knowledge (OPBOK)—Second Edition, the sourcing industry’s preeminent guide.

Like the previous version, the OPBOK represents a cohesive and comprehensive outline of the generally recognized good practices and skills required to ensure sourcing success and reflect continually evolving knowledge.  The OPBOK provides full guidance on the critical ‘make or break’ factors in any outsourcing program including governance and defining a strategic approach to outsourcing; identifying and communicating business requirements; selecting and qualifying providers; gaining internal buy-in, creating project teams; and value assessment (value for money and return on investment).

“The OPBOK is an invaluable reference guide for any outsourcing, shared services or global business services program,” said Debi Hamill, CEO, IAOP. “Because it is the bible of the industry it’s important that it evolve with the industry and we’re pleased to share the latest updates.”
Version 10 has been revised on these points: updates and additions to the Outsourcing Professional Standards (OPS); new appendix on applicable Rules and Regulations relevant to outsourcing; new appendices mapping COP Standards to eSCM-SP and eSCM-SP capability models; new and updated definitions on various forms of outsourcing, graphics and templates; more detailed discussions on various outsourcing geographies, renewing and exiting agreement options, change management, multi-sourcing management and roles of PMO as well as the latest trends.

The electronic version is available exclusively to IAOP Professional Members in  "My IAOP" as well as IAOP’s Knowledge Center and is also the foundation IAOP’s professional certification programs, the Certified Outsourcing Professional® (COP®) and the Associate Certified Outsourcing Professional (aCOP).

The OPBOK—Second Edition print version is available for purchase through Van Haren’s website, through and other major booksellers. Van Haren also publishes the IAOP Outsourcing Professional Guide to Corporate Responsibility eBook, and endorsed eSourcing Capability Models set of titles covering the Information Technology Services Qualification Center (ITSqc) best practices.
About IAOP
IAOP® is the global, standard-setting association and advocate for outsourcing professionals and the organizations they support. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their sourcing success rate, improve their sourcing ROI, and expand the opportunities for sourcing across their businesses. To learn more, visit

IAOP Media Contact:
Kate Tulloch-Hammond
+1.845.452.0600, extension 122

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