Welcome to IAOP

IAOP® is the global, standard-setting organization and advocate for the outsourcing profession. With a global community of more than 120,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring and shared services.   85 percent of IAOP members credit IAOP for improved outsourcing outcomes at their organizations and 93 percent of IAOP’s Certified Outsourcing Professionals® (COPs) say that the designation has had a positive impact on their careers.

85% of IAOP members credit IAOP for improved outsourcing outcomes at their organizations.

Improving Outsourcing Outcomes by Connecting You to the Resources You Need

Membership in IAOP is very valuable to our employees for understanding how to better serve our corporate clients.  It gives us tremendous insight into what the current and future trends are and tremendous educational exposure.
                                                                                                                         — John C. Maher, COP, Executive Managing Director, Global Corporate Services, CBRE

IAOP is supported by senior leaders, executives, managers and professionals from around the world who share the vision and expertise it takes to design, implement and manage their companies’ global corporate ecosystems.

At IAOP we believe that the best way to improve outsourcing outcomes is to tap the collective knowledge and insights of its practitioners – the global community of outsourcing professionals. 

Whether you are a customer, provider or advisor, new to outsourcing or an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to improve outsourcing outcomes.

The primary reason I joined and continue to participate in IAOP is the access the organization provides to outsourcing subject matter experts and to current best approaches. The content available on IAOP’s website and connections to subject matter experts are resources I use regularly.                  
                                                          — Bill Metz, COP, Consulting Section Manager, External Business Development, Procter & Gamble Global Business Services

IAOP is building a global network of professionals that can share best practices, reduce risks, and increase the certainty of outsourcing success. 
                                                                                                                                  — Wijnand Kamerling, COP, Senior Consultant, Quint Wellington Redwood