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Certified Outsourcing Professional® (COP) Family of Certifications
The Certified Outsourcing Professional® (COP) family of certifications is for individuals responsible for the design, implementation, and management of outsourcing relationships. Within this family of designations individuals can specialize in selected industries, functions, processes, stages of the outsourcing life-cycle (strategy, deal design, transition, and governance), and in professional fields that directly support outsourcing programs such as finance, legal, business process analysis and others.
The Certified Outsourcing Professional (COP) designation distinguishes individuals as leaders in the field of outsourcing. It powerfully demonstrates that they possess the experience and knowledge required to design, implement, and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes.
This professional designation, which focuses on the management process of outsourcing itself, is equally valuable to individuals working as customers, providers, or advisors. It promotes an environment where all of the parties to an outsourcing business relationship have a common and shared professional knowledge, approach and commitment to mutual success.
Certified Outsourcing Professional® (COP) COP Application
Guide to Becoming a Certified Outsourcing Professional (COP) and FAQs
To become a Certified Outsourcing Professional (COP), an individual must be able to demonstrate both the experience and knowledge needed to design, implement and manage outsourcing initiatives with a high probability of achieving the organization’s intended outcomes. The experience and knowledge areas addressed by the certification cover the non-domain specific activities common to outsourcing as a management practice, irrespective of the individual’s role as a customer, provider, or advisor. In addition to passing the COP Exam, individuals must complete, and have reviewed by a certification committee of peers, an application that demonstrates mastery of all phases of the outsourcing process. Recertification, based on continuing education credits, is required every two years.
To become a COP an individual must demonstrate both the practical experience and the knowledge it takes to successfully lead outsourcing initiatives that have a high-probability of achieving an organizations intended outcomes. Candidates do this by completing an online application that is reviewed and scored by the Certification Committee.
Requirements
COP applicants must demonstrate their professional capabilities through a combination of:
1. Comprehensive Work Experience in the field of outsourcing as demonstrated by their actual accomplishments on one or more projects for one or more organizations.
2. Knowledge and Education through successful completion of the COP Master Class, and/or by holding a relevant post-graduate degree and by passing the COP Examination. Additional coursework that gains points towards COP Certification eligibility can be found in the Outsourcing Professional Course Catalog (OPCC).
Already a COP? Learn more about how to earn Continuing Education Hours (CEHs)
Certified Outsourcing Professionals (COPs) must recertify every two years, and 20 hours of either continuing education or industry contributions are required each year. Recertification ensures that you will continue to be updated on the latest industry trends and allows you to sharpen your skills. Maintaining your COP certification
Associate Certified Outsourcing Professional™ (aCOP) aCOP Application
Guide to Becoming an Associate Certified Outsourcing Professional (aCOP) and FAQs
The Associate Certified Outsourcing Professional (aCOP) designation distinguishes individuals as leaders in the field of outsourcing. It powerfully demonstrates that they possess the knowledge required to design, implement, and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes.
This professional designation, which focuses on the management process of outsourcing itself, is equally valuable to individuals working as customers, providers, or advisors. It promotes an environment where all of the parties to an outsourcing business relationship have a common and shared professional knowledge, approach and commitment to mutual success.
Requirements
To become an aCOP an individual must demonstrate having the knowledge it takes to successfully lead outsourcing initiatives that have a high-probability of achieving an organizations intended outcomes. Candidates do this by:
1. Documenting knowledge in the online aCOP application through successful completion of the live or online COP Master Class 2. Passing the COP Examination which is part of the online application. 3. Keeping the certification in force by re-taking and passing the COP exam every three years.
aCOP Recertification
Associate Certified Outsourcing Professionals must recertify every three years by retaking and passing the COP Exam. Once you have achieved aCOP certification, details will be automatically emailed to you.
Certified Outsourcing Professional®- Outsourcing Governance
(COP-GOV) COP-GOV Application is accessed from your COP Application
An outsourcing professional who has earned the Certified Outsourcing Professional in Outsourcing Governance (COP-GOV) is an individual who, in addition to fulfilling all of the requirements of a Certified Outsourcing Professional, has specialized knowledge of and experience in helping their organizations plan, invest in, and execute a cohesive set of business practices for designing and implementing a strong governance program. Complete "COP-GOV Standards and Certification Requirements" can be downloaded here.
Certification Requirements:
1. Become certified as a COP. This is a prerequisite for the advanced speciality certification. The online COP-GOV application is accessed by logging into the COP application, and applying from the application home page. There is a non-refundable one time $250 USD application fee.
2. Document completion of the Outsourcing Governance Workshop. Applicants must complete either the one day live Outsourcing Governance Workshop or the online Outsourcing Governance Workshop, and then document the class date and instructor in the online certification application.
3. Take and pass, with a 70% or better score, the 50 multiple choice question certification exam. Upon completion of the exam, you will immediate receive your score and IAOP will update your application.
4. Submit your application when complete. After your application is submitted, it will undergo a brief review and you'll receive notification of your certification. A certificate from IAOP will be mailed to you separately. Recertification for the specialization is not required, but you must keep your main COP certification in force.
Certified Outsourcing Professional®- Business Development
(COP-BD) COP-BD Application is accessed from your COP or aCOP Application
An outsourcing professional who has earned the Certified Outsourcing Professional in Business Development (COP-BD) is an individual who, in addition to fulfilling all of the requirements of a Certified Outsourcing Professional, has specialized knowledge of and/or experience in business development, marketing, sales, account management, relationship management and service delivery/execution. Complete "COP-BD Standards and Certification Requirements" can be downloaded here.
Certification Requirements:
1. Become certified as a COP or aCOP. This is a prerequisite for the advanced speciality certification. The online COP-GOV application is accessed by logging into the COP application, and applying from the application home page. There is a non-refundable one time $250 USD application fee.
2. Document completion of the Service Provider Business Development Workshop. Applicants must complete either the one day live Service Provider Business Development Workshop or the online Service Provider Business Development Workshop, and then document the class date and instructor in the online certification application.
3. Take and pass, with a 70% or better score, the 50 multiple choice question certification exam. Upon completion of the exam, you will immediate receive your score and IAOP will update your application.
4. Submit your application when complete. After your application is submitted, it will undergo a brief review and you'll receive notification of your certification. A certificate from IAOP will be mailed to you separately. Recertification for the specialization is not required, but you must keep your main COP or aCOP certification in force.
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Complimentary Webinar!
Want to understand your certification options and how one of IAOPs designations can benefit you and your company? REGISTER for the next complimentary 60-minute COP Webinar on May 23, 2012 at 12:00 pm EST to find out. All attendees will receive a special gift from IAOP.
Do You Have What It Takes To Become a COP?
The COP designation powerfully demonstrates that individuals possess the experience and knowledge required to design, iimplement and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes. Do you have what it takes to join the industry's most elite professionals?
Take this 10 QUESTION QUIZ and see if you have what it takes to become a "Certified Outsourcing Professional" today!
Who are the COPs?
IAOP is pleased to present the COP Directory - a listing of individual's who have earned the COP credential. These professionals work across the outsourcing field as clients, providers and advisors in many different indusries, from all over the globe. View the COP Directory.
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