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DIGITAL TECHNOLOGIES

IAOP Centers of Excellence concentrate expertise and resources around key areas that our community members are investing in and are critical to attaining and sustaining world-class performance and value.

THE DIGITAL TRANSFORMATION PUZZLE

The world has changed in 2020, and many organizations have realized that their digital transformation strategy needs a boost. But where to start? Which tools are really needed? This video concentrates on use case-based examples. It shows how to efficiently combine RPA, conversion technology, AI (ML/NLP, etc.) with legacy systems and how to identify the potential for automation with process intelligence tools.

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RESOURCES

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Processes
Coming Soon! The How-tos of Digital Tech

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Tech Providers
The Best in the Biz

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Data
What the Analysts are Saying

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Conferences & Webinars
Can't Miss Digital Tech Events

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Connect
Join the CoE's LinkedIn Discussion Group

LEAD ARTICLES


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 Professional Membership Required OWS25 From Human to Hybrid Metas Transformation of Procurement with AI and Automation | This session will highlight the evolution of Meta's Procurement function and explore how technology is shaping the future of strategic buying. Attendees will gain insights into the innovative approaches Meta is adopting to enhance procurement efficiency and effectiveness, leveraging technology and people to transform strategic purchasing processes. More »

 Professional Membership Required OWS25 Pioneering AI Microsofts Strategic Insights and Future Direction | In this session, Paul will dive deep into the innovative strategies for securely deploying AI across enterprises. Discover the extensive range of Microsoft's AI investments and the powerful capabilities of Microsoft Copilot. Whether you're just starting or looking to deepen your AI integration, this session will provide you with the knowledge and tools to effectively navigate the AI landscape. From unveiling complex technologies to providing a roadmap for AI adoption, this is your chance to learn from one of the industry's best. More »

 Professional Membership Required OWS25 Financial Services in Transformation Impact of AI and Geopolitical Uncertainty on the Future of the Industry | The financial services industry is at a pivotal moment, navigating the complexities of digital transformation, evolving risk landscapes, and increasing regulatory demands. In this expert panel discussion, thought leaders from the IAOP Financial Services Center of Excellence will share insights on how financial institutions are adapting to these challenges while leveraging technology and strategic partnerships to drive innovation and efficiency. More »

Professional Membership Required On Location: NYC24 - Roundtable: Drilling Down the Impact and Challenges of AI on the Global Workforce | Join us for a dynamic roundtable discussion exploring the multifaceted impacts of Artificial Intelligence (AI) on the global workforce. This session delved into how AI is reshaping job roles and organizational efficiency, focusing on its integration within business operations and its influence on hiring practices, including Diversity, Equity, and Inclusion (DEI) strategies. We examined real-world applications of AI in recruitment and discuss its pivotal role in workforce reskilling and upskilling. Panelists also addressed the strategic pullbacks some organizations are making in their AI and DEI implementations, evaluating the long-term implications of these decisions. Discover how embracing AI can drive cost savings and position your organization for future success. More »

Professional Membership Required On Location: NYC24 - AI-Powered Transformation: Elevating Sourcing and Supplier Excellence | Sourcing and supplier departments are often stretched thin, managing a broad array of challenges and multiple contracts. Factors such as price volatility, geopolitical tensions, and sustainability requirements have increased the demands. Yet, many departments struggle with inadequate resources and tools. According to a Deloitte survey from 2023 on Procurement, outdated technologies and conflicting priorities are significant barriers to improvement. Targeted digitization can help by reducing manual tasks and enhancing processes and analytics. Investing in generative AI can transform operations. For example, AI can assist with contract creation, screening, comparison, and renegotiation, and create self-service data and analytics capabilities tailored to an organization’s specific needs complimenting human efforts. Successful supplier – sourcing engagements are based on relationship building. By leveraging GenAI solutions, it will be easier to locate relevant contract references, summaries, and potentially risky clauses. These GenAI solutions provide information at your fingertips quicky, improve productivity and accelerate strategic decisions. Furthermore, workflow for editing, reviewing, and approving documents will streamline key activities. New GenAI technologies offer opportunities that sidesteps the need to large “legacy” implementation at faster speed and lower costs. More »

Professional Membership Required On Location: NYC24 - Current Wave of Transformational Outsourcing | This session explored the challenges of outsourcing projects that involve moving applications and data from legacy infrastructure to hyperscale cloud platforms, and packaging this digital transformation with a managed services delivery model. It focused on how companies can benefit from long-term cost savings by combining cloud migration with service delivery from third-party providers. The discussion highlighted key issues in these transformational projects, such as managing the migration process, ensuring smooth integration, and achieving cost efficiencies through the service provider's expertise and resources. More »

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