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DIGITAL TECHNOLOGIES

IAOP Centers of Excellence concentrate expertise and resources around key areas that our community members are investing in and are critical to attaining and sustaining world-class performance and value.

THE DIGITAL TRANSFORMATION PUZZLE

The world has changed in 2020, and many organizations have realized that their digital transformation strategy needs a boost. But where to start? Which tools are really needed? This video concentrates on use case-based examples. It shows how to efficiently combine RPA, conversion technology, AI (ML/NLP, etc.) with legacy systems and how to identify the potential for automation with process intelligence tools.

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RESOURCES

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Processes
Coming Soon! The How-tos of Digital Tech

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Tech Providers
The Best in the Biz

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Data
What the Analysts are Saying

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Conferences & Webinars
Can't Miss Digital Tech Events

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Connect
Join the CoE's LinkedIn Discussion Group

LEAD ARTICLES


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 Professional Membership Required OWS26: AI in Healthcare: What's Real, What's Hype, What Oversight Has Developed, and What's Coming | This session examines both the legal landscape shaping AI adoption and the operational realities healthcare organizations face today. The discussion explores where AI is actually being deployed in healthcare, along with key legal, regulatory, and governance considerations — focusing on what healthcare organizations are implementing, what they've moved away from, and where they see the most promise going forward. More »

 Professional Membership Required OWS26: Procurement AI: From Fundamentals to Future Trends | This keynote frames AI not simply as a set of tools, but as a catalyst for rethinking how procurement operates, decides, and delivers value. The session grounds leaders in core realities of procurement AI today, explores intelligent systems reducing friction across the procure-to-pay lifecycle, and looks ahead to predictive analytics, AI-enabled engagement models, and the early emergence of autonomous procurement for specific categories. More »

 Public Article Matcha Index – Café Culture as a key success factor for Tech Cities | The Savills Matcha Index, which explores the relationship between café culture, wellness and innovation in the world’s most dynamic technology hubs, reveals clear correlations. More »

 Public Article AI in Corporate Real Estate Portfolio Management | AI is moving beyond pilots to support corporate real estate strategy development, portfolio management, and data-driven decision-making across global occupier organizations. More »

 Public Article AI in the workplace: from the second monitor to the built environment – Febuary | What does AI actually look like in the workplace, and how will it shape the spaces where work happens? More »

 Public Article Tech Cities Focus on Skills to Thrive | Tech companies are changing their hiring and workplace strategies as they seek to attract the best talent. Cities are adapting to meet their demands. More »

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