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Global Competency Centers and AI Drive the Future of Outsourcing: Avasant’s Kevin Parikh Predicts Industry Transformation | The rise of global competency centers (GCCs)—dynamic hubs of specialized talent, innovation, and expertise—will shape the future of outsourcing, Kevin Parikh, Chairman and CEO of Avasant, projected during a compelling keynote at OWS25 in Chicago. “We must embrace AI solutions, autonomous technologies, and the rise of global competency centers,” he said. “GCCs will drive the industry forward, redefining how organizations operate on a global scale.” More »
Your Vendor Wants More Money for AI. How to say no (outcome based pricing volume 1) | Vendors are asking for more money to cover their AI investments, and buyers are agreeing without knowing what changed. Start with the pricing: an hourly rate carries no output information at all, and it pays the vendor more the longer delivery takes. That's staff augmentation, however it's labelled. More »
IAOP Launches the AI Collective, a Working Community for AI in Outsourcing and GBS | Introducing the IAOP AI Collective, a community built for people who have to make AI work inside their own organizations and client relationships, not just talk about it. More »
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