Our industry delivers strategic value through a global eco-system comprised of over 10 million highly skilled and talented workers around the world. We are not the same people we were a year ago. It’s likely your work environment has changed. Your day-to-day activities have changed. The fundamental way we do business has changed. Even, after 23 years, the way we’re presenting this conference has changed.
Our industry was integral to supporting businesses across the world as they addressed the challenges of adapting to changes caused by COVID-19, demonstrating remarkable agility, commitment, and resilience in responding to the crisis; ensuring business continuity for global clients, and prioritizing the safety of all employees. They were central to the rapid deployment of work from home models and digital transformations, providing critical support and “essential services” through highly skilled professionals around the world.
But what’s next? How do you reduce the impact of future economic and social disruption? How do you build resiliency into your partnerships? How do you manage the global talent pool in the WFH era? How do you renegotiate and redesign your contracts? How do you work through the challenges and changes? And most importantly, how do you deliver value?
FEBRUARY 16-19, 2021
PROGRAM & AGENDA
© 2023 IAOP® All Rights Reserved. IAOP, Certified Outsourcing
Professionals®, The Outsourcing World Summit® and The Global
Outsourcing 100® are registered trademarks of IAOP.