Benefits of Earning a Certified Outsourcing Professional® (COP) Family of Certifications Designation

Organizations that work with Certified Outsourcing Professionals (COP) can expect better, more consistent results specifically because these professionals have demonstrated – against an independently developed set of industry-wide standards – their experience and knowledge. COPs can command greater professional recognition and compensation.  Studies in other fields have found a 20-plus percentage salary differential for certified professionals and 79 percent of executive recruiters believe that certified professionals are better-qualified candidates.

For the Outsourcing Professional
  • Connects you to an elite group of outsourcing professionals that span across all industries in 27 different countries
  • Better, more consistent outsourcing results because of a clear understanding of the end-to-end process 
  •  Higher partner satisfaction  Lower project failure rates, and in turn, cost- and time-savings
  • common language between providers, advisors and customers based on the adherence to a professional set of standards 
  • The ability to identify and make informed decisions about qualified providers (customers) 
  • Competitive advantage -- building professional capabilities and becoming the service provider of choice (providers) 
  • Greater respect within the industry 
  • Improved career opportunities- The ability of a COP to work with a host of levels during planning through to executing strategies distinguishes them since they deploy “proven” standards of excellence, with assured results
  • Certified Professionals not only gain more respect from the employers, customers and fellow colleagues, they do better in the job market and command higher salaries: A 2004 study by the American Marketing Association found that 79% of 1,300 hiring managers and executive recruiters believe that ‘applicants who belong to professional organizations are higher-quality candidates. Those that belong to such groups tend to have more experience and education.” (“Member of professional association considered higher-quality candidate” The Seattle Times, January 16, 2005 – online); The 2005 Compensation Guide published by the Association of Certified Fraud Examiners found that CFEs earned on average 26% more compensation than non-CFEs in comparable positions
  • Makes you stand out. Companies during the hiring process are beginning to prefer that individuals hold an IAOP designation
For Organizations
  • A more productive and highly trained workforce with unmatched skill set expertise 
  • Establishes a known commitment to excellence and prestige for organizations that employ COPs and adopt the COP program  
  • When certified outsourcing professionals come together around the table they share a common lexicon and a common approach to achieving the value the customer organization is seeking 
  • The COP program validates actual experience, thereby ensuring that recognized professionals are deserving of the credit since the certification is a reflection of an individual’s ability to influence positive outcomes within an organizations sourcing engagements
  • The COP program traverses mid-management to top management levels, requiring decision-making skills, seniority with experience, and specialist knowledge of risks and impacts organizations bring to the table with initiatives
Testimonials- Hear first hand, how earning an IAOP designation has benefited these outsourcing professionals.


Hear first hand, how earning an IAOP designation has benefited these outsourcing professionals.

View the KellyOCG case study to understand first hand more of what IAOP training and certification can bring to your program. 


IAOP’s Outsourcing Professional Certification FrameworkTM (OPCF) is designed to address the needs of individuals who work across the global outsourcing industry from entry level positions focused on the delivery of outsourced services through to senior executives leading global outsourcing programs at customer, provider, and advisor organizations.  OPCF is made up of three families of certifications: Certified Outsourcing Executive (COE), Certified Outsourcing Professional (COP) and Certified Outsourcing Specialist (COS).  To view IAOP's families of certifications, please click here.  


Dozens of companies have embraced IAOP's training and certification program by putting hundreds of their employees through the process. IAOP has many options for organizations to bring both training and certification company wide. For more information visit our corporate training page or contact your account executive at

IAOP also offers ways for individuals to stay competitive in their outsourcing career by becoming a Certified Outsourcing Professional and staying up to date with the current trends of the industry by attending IAOP trainings. For more information  individual professional development contact and download the guide to becoming a COP


Want to understand your certification options and how one of IAOPs designations can benefit you and your company?  REGISTER for the next complimentary 60-minute COP Webinar to find out. All attendees will receive a special gift from IAOP.


Follow in the footsteps of the industry's most elite professionals. View the current list of COPs here



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