Members of IAOP’s SRO Chapter met in New York for cocktails and an informal celebration of the chapter launch as we aimed to promote social responsibility awareness in our industry, develop a standard set of best practices and support doing well by doing good.
The IAOP SRO Chapter held a webinar on August 20, 2019, on the Evolution of Socially Responsible Outsourcing: Relevant Now More Than Ever. This well-attended, highly informative event focused on integrating SRO concepts and policies today even though they can still be a challenge for BPO buyers and service providers. IAOP’s SRO Chapter presented a panel event to discuss how to implement SRO, why it matters, and examples of how it’s being implemented in today’s largest organizations. Attendees joined representatives from Microsoft, Sprint, Alorica, and others to learn how to begin your SRO journey.
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The Social Responsibility in Outsourcing Chapter (SRO) is chartered with promoting awareness for how the BPO industry can embrace social responsibility in their business strategy. The chapter was created to encourage companies to share their success and learnings from implementing various socially responsible models including; impact sourcing, establishing a social mission and tactics, ethical labor practices, sustainability, and industry collaboration. The SRO chapter is open to all IAOP members.
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