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IAOP Chapter: Process Excellence

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Earn 1 CEH Credit

LEAD ORGANIZATIONS

LEADERSHIP

Ajay Kapoor, Chair
Vice President
Genpact

Executive Advisory Committee

Dave Powell
Senior Director – Global Processes
AstraZeneca

Michelle Charpentier
Sr. Director-Business Process Strategy and Governance
Symantec Corporation

Kendall Dean
GTA Practice, North America 
KPMG

PRIMARY PURPOSE

The primary focus will be to “demystify” Process Excellence and identify effective Process Improvement and Change Management practices. 

MEETING FREQUENCY

Quarterly

MEETING TYPE

Virtual

NON-SOLICITATION POLICY

All IAOP Chapters adhere to the non-solicitation policy. Click here to view the policy.


Past Meetings

LAST 10 MEETINGS

 

Meeting held on October 22, 2010

A webinar of the Process Excellence Chapter chaired by GenpactHoneywell and IRI was held on Friday, October 22, 2010 beginning at 11:00 am EDT.

The topic was "Process Innovation: Efficiency vs. Effectiveness."

The webinar showcased a Symantec case study on their journey from Efficiency to Effectiveness.

Symantec Case Study
Steve Barrington, Symantec
Prasad Vanga, Genpact 

Roundtable Discussion
Dave Powell, Senior Director - Global Processes, AstraZeneca 
Michelle Charpentier, Sr. Director- Business Process Strategy and Governance, Symantec Corporation 
Gary Burke, Finance Transformation Director, Honeywell 
Moderator: Ajay Kapoor, Vice President, Genpact 

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The IAOP Process Excellence Chapter re-launched on June 24, 2010

A webinar of the Process Excellence Chapter chaired by Genpact,Honeywell and IRI was held on 24 June, 2010.

A roundtable discussion between the Chapter Leadership team on the topic “Connecting vision with strategy & execution for exceptional Process Excellence results” was featured.

Moderator: 
Matt Shocklee, COP,President and Chief Executive Officer of Global Sourcing Optimization Services (GSOS), LLC and IAOP Global Ambassador
Panelists:
Ajay Kapoor, Vice President, Genpact
Gary Burke, Finance Transformation Director, Honeywell
Daniel Murphy, Vice President of Strategic Suppliers, SymphonyIRI Group
Dave Powell, Senior Director – Global Processes, AstraZeneca
Michelle Charpentier, Sr. Director-Business Process Strategy and Governance, Symantec Corporation
Kendall Dean, GTA Practice, North America, Equaterra

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Inaugural Webinar held October 7, 2008

The IAOP Process Excellence Chapter held its inaugural webinar on October 7, 2008 from 1:00 to 2:00 pm EDT.  

Chapter Chair Ajay Kapoor, vice president of business process reengineering (North America) at Genpact, introduced S. Bala, senior vice president -global reengineering leader ofGenpact who shared insights on the topic of “Process Solutions for Business Realities.” The discussion focused on a new paradigm of process excellence driven by today’s business realities and of a proven, time tested framework to create tangible business impact.

 

ALL OTHER MEETINGS

 


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