June leads strategic sourcing initiatives across key technology areas — including Software, Hardware, and Tech Services — with a focus on using automation and AI to accelerate decision-making, improve supplier selection, and strengthen resilience.
Skanda Janakiram is a Partner at PwC Strategy&, a member of the PwC network of firms. With over 16 years of global industry experience, Skanda specializes in IT strategy, effectiveness, outsourcing, and sourcing advisory. He has extensive expertise in developing go-forward strategies, building financial models, business cases, and optimization strategies across the information technology and business process lifecycle, including transition programs for financial and accounting processes and day-to-day BPO delivery from offshore locations.
Michelle Needles is the Executive Vice President and Global Head of Enterprise Solutions for Savills Global Occupier Services, where she leverages over 25 years of industry experience to drive strategic portfolio optimization for global clients. Known for her bold, collaborative approach, she has held leadership roles at Savills and Colliers International across healthcare, finance, technology, and manufacturing. A sought-after speaker and recipient of multiple awards including GlobeSt.'s Women of Influence and HCL's Red Ladder Unstoppable Women Award, she is also a dedicated advocate for diversity, equity, and inclusion.
Kevin is the CEO and Chairman of Avasant, a leading global management consulting firm which negotiates over $28 billion annually in technology deals, representing buyers. He sits on the Board of Councilors for USC's Center of Political Future, chairs the CEO board of advisors for Innovate@UCLA, and is a bestselling author of Digital Singularity — A Case for Humanity. Kevin sits on the Board of Trustees for TiE and chairs the Avasant Foundation, dedicated to initiatives that support disadvantaged youth and women empowerment. He was a U.S. Presidential Appointee under President Bill Clinton and was recently inducted into IAOP's Leadership Hall of Fame for his contributions to both business and society through collaborative business relationships.
Dan leads a Strategic Sourcing Organization encompassing Vendor Supplier Risk Governance, Hardware & Software Sourcing and Procurement, and Professional Services Sourcing. He is a member of the Gartner Research Board and sits on IAOP's Strategic Advisory Board.
Mark Angus is CEO & Chief Strategist of Genesis Global Business Services and Founding Partner of GBS.World, an intelligence-as-a-service platform enabling enterprises to design, deploy, and safely operate multi-sourced and multi-shore human and AI capacity. In 2024 he co-founded The African Federation of GBS Associations, now spanning 11 countries including Ghana, Kenya, South Africa, Nigeria, and Rwanda.
Justice Assamany is the Founder of Justice Solutions Services (JS² Solutions), a global services firm based in Orlando, Florida, with delivery partners in Ghana and South Africa. He brings over 20 years of experience in IT outsourcing and is a member of the Business Outsourcing Services Association of Ghana (BOSAG). He joins the panel to share insights on Ghana as an emerging outsourcing destination.
Audrey Cushing is the Chief of Staff at Vee Healthtek, where she plays a critical role supporting the CEO and executive leadership team. A recognized transformation leader, she serves on IAOP's Supplier Governance and Healthcare Centers of Excellence leadership teams and was named IAOP Member of the Year in 2022. She holds master's degrees in organizational psychology and counseling and is a Board-Certified Executive Coach. She has held senior roles at global companies including Cigna, where she spearheaded transformational procurement and sourcing strategies.
Divya is a Client Operations Director with 16 years of experience leading large teams, managing complex client portfolios, and improving end-to-end revenue cycle performance. She specializes in building strong client relationships, driving operational excellence, and creating scalable processes that deliver consistent results. Known for clear leadership and problem-solving, she focuses on elevating team performance while ensuring clients experience measurable value.
Wiktor is a BPO/GBS expert with over 30 years of experience. Since 2012 he has led Pro Progressio, a consulting organization supporting know-how sharing and market analysis for the BPO and GBS industry. He is the owner and editor of focusonbusiness.eu and hosts the podcast Good Morning BSS World, discussing BPO and GBS trends with guests from around the world.
James is an entrepreneur focused on impact investing that generates measurable social and environmental impact alongside financial return. With over 25 years of investment banking and entrepreneurial expertise, he has invested across sustainability, healthcare, education, technology, and data management — redefining ESG solutions for Fortune 1000 corporations and developing advanced applications that promote ethical and sustainable practices.
Emma Flett heads the London team of Kirkland's Technology & IP Transactions Practice Group. Her practice focuses on complex IP and technology-related transactions, carve-outs, business separations, and EU data protection. Emma regularly counsels clients on the emerging legal risks surrounding the use of AI.
Peter George practices international commercial law, advising clients on domestic and multi-jurisdictional sourcing transactions, complex business process outsourcing, and cloud and emerging technology contracting. A recognized leader in electronic contracting, robotic process automation, and the Internet of Things, he helps clients manage complex technology and data rights issues across borders.
With over 25 years of experience in digital transformation and ICT sector development, Anupam advises enterprises, governments, and public sector agencies across emerging regions. He has designed roadmaps for Centers of Excellence and modernization strategies for organizations including Equifax and the Central Bank of the Bahamas, and has been recognized as one of the Top 30 Industry Executives for ICT by Nearshore Americas.
Marcin has been involved with the BSS sector for 15 years, the last 12 contributing to the development of modern business services in Pomerania, Poland. He leads Foreign Direct Investment projects and strengthens the region's position as a mature location for high-value operations — building durable foundations through collaboration with international business, public administration, and academia.
Clif is an experienced financial leader with a background in operations, vendor, and project management. He specializes in developing teams and resources through the appropriate application of offshore talent and external vendors to provide scalability and cost savings in a competitive financial environment. He is experienced in developing BPO solutions, vendor contract management, vendor bid processes, and daily governance of relationships with third parties.
Max Harris is a partner in the London office of Kirkland's Technology & IP Transactions Practice Group. He supports clients on the IP, technology, and data elements of corporate transactions, and regularly counsels on legal risks and considerations in the development and use of AI systems.
Todd has more than 20 years of experience assisting Fortune 500 organizations in reducing costs and improving revenue through operational, organizational, and technical solutions. He effectively leverages his corporate and industry insights to help organizations address transformational challenges, and is highly skilled in strategic planning, process reengineering, and change management.
Maura is a global marketing, research, technology, operations, and competitive solutions executive with proven success across commercial real estate, outsourcing, and financial services. Known for enabling diversity, equity, and inclusion, she brings entrepreneurial skills, strong analytics acumen, and an award-winning approach to strategic communications, solutions development, and program management.
Robert Kantrowitz is a corporate healthcare partner in Kirkland & Ellis's New York office, focusing on healthcare regulatory, privacy/security, enforcement, transactional, and restructuring matters. He represents healthcare and veterinary clients in M&A, data and technology licensing, management services, compliance matters, data breach/incident response, and a broad range of healthcare regulatory issues including fraud and abuse, licensure, and telemedicine.
Alice LaViolette is a seasoned strategy and operations leader with over 20 years of experience building scalable systems for complex organizations, most recently at The Clorox Company. As Vice President of Global Business Services Strategy & Development, she co-led the launch of a new GBS headquarters and delivered a five-year roadmap that surpassed year-one targets. Previously as Chief of Staff to the CEO, she led an operating model transformation achieving significant administrative cost savings. Earlier in her career at brands including L'Oréal and Macy's, she repositioned teams for stronger go-to-market execution, transforming underperforming businesses to profitability.
Jim Lee is a solutions-oriented leader specializing in supplier governance and risk, service integration and management, and digital transformation. A former CIO with Fortune 100 experience, he has led large sourcing transition programs, vendor governance engagements, and organizational transformations. He is a member of IAOP's Collaborative Supplier Governance Center of Excellence.
Over 25 years, Michael has held executive leadership roles designing and implementing outsourcing, offshoring, and third-party risk management programs for top U.S. and multinational financial services companies. He has established offshore captive and vendor operations in India, Costa Rica, Jamaica, and the Philippines. A past IAOP Member of the Year and Deputy Global Ambassador, he currently chairs IAOP's Strategic Advisory Board.
Neda is an AI and digital transformation executive who has led AI-driven transformation across manufacturing, robotics, logistics, and enterprise platforms — delivering over $200M in measurable impact. A former leader at Amazon and Intel and a multi-patent holder, she is known for connecting deep technical rigor with enterprise execution. She also serves as fractional VP of AI/ML at Matt3r Technologies, where she secured $1.5M in innovation funding to accelerate commercialization.
Over a career spanning consulting and Google, Alex has worked across nearly every enterprise business function at 30+ Fortune 500 companies worldwide. He has developed and negotiated dozens of $100M+ service contracts and led business transformation initiatives with combined OpEx savings exceeding $1B — setting up outsourced service operations in dozens of countries across every major consumer market.
Vinny Sanchez is the Global Co-chair of DLA Piper's Technology Transactions and Strategic Sourcing practice, recognized as a leading technology and outsourcing lawyer by The Legal 500 US and Chambers. He advises clients in complex technology, strategic sourcing/outsourcing, and commercial transactions — including digital transformation programs, supply chain management, Nth party risk, and data and cyber risks. His practice spans the full contract lifecycle, with deep experience in AI, cloud migration, and the shift from traditional outsourcing to "as-a-service" models.
Umapathy Viswanathan is a seasoned technology and strategy executive with over 20 years of experience in IT services, transformation, and strategic management. He currently serves as Senior Director, Strategy and Transformation at Walgreens Boots Alliance in Chicago, where he leads cross-functional teams, develops and implements strategic initiatives, and ensures alignment with the company's overall vision, particularly in the healthcare and retail sectors.
Mark has over 25 years of experience helping Global 1000 organizations drive business and technology transformations across CPG, healthcare, technology, financial services, manufacturing, and more. Previously at EY and KPMG, he is a frequent guest lecturer at top MBA programs including Northwestern's Kellogg School, Vanderbilt's Owen School, and UNC Chapel Hill's Kenan-Flagler.
Program is preliminary and subject to change.