PLAYBACK THE WEBINAR
We already know the importance of seeking out diverse perspectives when it comes to innovation. Attendees to this 60-minute, high energy webinar learned more about how organizations in vastly different industries are stretching traditional boundaries to reimagine future products, services, and experiences. This new version of design thinking is empowering everyone to be ideators... more solutions that can really impact the user experience. and it's not just a process or tool; it’s more about people and defining a problem that needs to be solved and analyzed from multiple perspectives. If you are interested in hearing more about Design Thinking and about Diversity, both of these topics will be featured at IAOP’s upcoming OWS2.0 in February.
PARTICIPANTS INCLUDED:
Mark McCormick, Senior Vice President, and Enterprise Strategist
Jenna Chamra, VP, Experience Studios, Nexient
Liz Robinson, Senior Manager, Strategic Operations, UPS
Diverse teams produce higher quality, more innovative work...click on the video below to hear what others have said about this important topic:
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The Northern California Chapter is designed to bring together the professionals across all of the outsourcing communities (i.e. customers, providers, advisors, academics, government agencies, and associations) in the Northern California region that are involved or interested in outsourcing and who share a common goal of enhancing the outsourcing profession.
October 23, 2019 - Diversity & Design Thinking Playback the Webinar
November 9, 2017 - How digital platforms and services are changing the way businesses and governments work
November 3, 2016 - RPA – Robotic Process Automation, vision to reality and the impacts it will have on the Enterprise Download the presentation
May 12, 2016 - The future of Centers of Excellence Using CoEs in your Performance Strategy; The Future of CoEs The Future of CoEs; Managing project risks in a CoE environment Managing Project Risk in a CoE Environment
October 15, 2015 - What's Trending in Data Security; Vendor Liability in the Wake of Privacy and Security Incidents Vendor Liability Presentation; Forensics Forensics Presentation; Managed Security Services Managed Security Services Presentation; Cyber Insurance – What is it and Why Has it Become so Popular? Cyber Insurance Presentation
September 18, 2014 - Global Sourcing Insights and How Advanced Tools & Technologies are Impacting the Global Financial Services Industry Download the presentation; Brace for Impact: Why Robotic Process Automation Will Forever Change Outsourcing Download the presentation A Case Study – Transforming Strategic Partnership Governance using Tools and Automation at UCB - a Leading Global Bio-Pharma Enterprise Download the presentation; How Delphi, a leading automotive manufacturer is using advanced technologies to unlock new value from their Systems of Record utilizing Systems of Engagement solutions Download the presentation; Financial Services Regulatory Compliance and Supplier Performance Management – USAA’s Journey to Transform Enterprise-Wide Supplier Management Download the presentation; A Case Study - Governing Multi-Sourcing Environments Using Advanced Tools &Technologies Download the presentation; Reshaping the Extended Enterprise through Social Media Technologies Download the presentation
April 24, 2014 - Outsourcing Industry - 2014 & Beyond Outsourcing Industry - 2014 & Beyond
September 8, 2011 - Building Partnership vs Vendor Relationships in a Multi-Sourced Environment
June 2, 2011 - Software Development Outsourcing and How it Would Complement BPO; The Overall Maturity of the LatAm Destination to Provide G&A Services
February 15, 2011 - Approach to Building a Sourcing Strategy and Business Case
July 22, 2010 - Healthcare Industry Perspective and BPO Trends
April 22, 2010 - Getting the Most Out of Your BPO Workforce
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