Global Occupier Strategy – measuring the value of the workplace

Businesses increasingly expect the workplace to support wider organisational goals, but measuring its contribution remains challenging. New approaches to workplace measurement can help connect investment with outcomes.

The office is typically one of the largest investments businesses make, after their people. Costs associated with the workplace account for 8.4% of revenue and 12.5% of operating costs on average, according to our analysis of 50 publicly listed multinational companies. These figures highlight the importance of accurately evaluating – as well as enhancing - the value of workplace strategies.

This challenge is more relevant than ever as expectations of the office evolve, influenced by both hybrid working and the growing impact of AI. Today, organisations are placing greater emphasis on bringing people together to build human relationships, share knowledge, learn from one another and generate new ideas.

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