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The 2004 Outsourcing World Summit Pre-Conference Workshop

Outsourcing 101: Getting It Right from the Start

An intensive three-hour program for managers and executives new to outsourcing.


Sunday, February 22, 2004, Disney’s Yacht & Beach Club Convention Center – Salons 1 & 2

§ 8:30 – 9:00 am – Registration and Continental Breakfast

§ 9:00 – 12:00 noon - Workshop


Faculty:



Michael F. Corbett

Conference Chair and President & CEO
Michael F. Corbett & Associates, Ltd.


Whether you’re approaching outsourcing as a customer, provider, consultant, or analyst, getting the basics right can make all the difference. What is outsourcing? How does it create value for organizations? How is it communicated in an effective way to managers and employees alike?  What are the key elements of an end-to-end process for achieving top results? Why do so many people say that the real work only begins after the contract is signed?

Mike Corbett, known around the world as one of outsourcing’s top experts, takes workshop participants through an intensive three-hour program covering all of the basics; giving you the tools you need to move forward quickly and effectively. Outsourcing 101 is the perfect kick-off to The 2004 Outsourcing World Summit for delegates new to the topic of outsourcing and for anyone looking for a quick update to their overall understanding of this ever-changing management field.

Outsourcing 101 is highly interactive with straight-forward treatment of the most important things you need to know to make outsourcing work for your organization.

We’ll be covering:

Outsourcing Strategy

§ Redefining the Corporation from the Outside In

§ Outsourcing’s Value Pyramid

§ Business Process Outsourcing

§ Offshoring and Offshore Outsourcing


Outsourcing Implementation

§ Developing a Repeatable End-to-End Process

§ Mapping the Best Opportunities

§ Selecting the Right Provider

§ Crafting and Pricing the Deal

Outsourcing Management

§ Managing the People Impact

§ Transitioning to the New Order of Things

§ Developing New Leadership Skills

§ Managing Outsourcing Relationships as a Business Asset

To register for Outsourcing 101: Getting It Right from the Start, click here.

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