Artificial Intelligence (AI) has become a constant topic in today’s headlines. While AI is not a new concept, the development of generative AI applications, such as ChatGPT, is driving major interest in AI’s impact on business and personal life.

In this two-part report, we explore the role and scope of AI in the healthcare industry:

Part I provides an introduction to AI and its current usage in healthcare, plus a review of the latest developments in AI, and their potential impact on healthcare services.

Part II will examine AI from a management perspective. It will address how healthcare systems can develop an effective AI strategy, including key issues to resolve and implementation challenges.