A Global healthcare company, faced a dilemma when their outsourcing partner was acquired: stick with the status quo or venture into setting up their own Capability Centre. Opting for the latter, they partnered with Zinnov to establish their own Global Capability Center (GCC) in India. This move enabled them to develop new products and support global offices on existing ones. The center's expansion doubled its headcount, integrating skilled talent for a full stack Research and Development (R&D) center. The GCC ecosystem in India has been flourishing, with 42% of centers maturing and driving growth. Zinnov's strategic support contributed to the healthcare firm's success as an employer of choice, maintaining low attrition and fostering a diverse talent pool.