A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. Post-pandemic, the adoption of IA solutions has maintained a steady climb and even accelerated.

Enterprises and Global Business Services (GBS) organizations are increasingly leveraging IA solutions for areas beyond traditional delivery, for example, as a lever to address talent concerns, enhance productivity, and set up long-term strategies for business resiliency and agility.

In this webinar, our experts provide insights around the adoption trends and impacts of IA.