Center of Excellence

IAOP Centers of Excellence are dedicated to industry advancement, collaboration and education by concentrating expertise and resources around key areas that our community members are investing in and are critical to attaining and sustaining world-class performance and value.

Future of Work

This Center of Excellence concentrates on the workforce and workplace of the future, including the largest disruptions to work like the pandemic, remote work, talent supply chain and automation and will:

  • Enable collaboration between IAOP Members The CoEs provide an environment in which IAOP - including buyers, providers, advisors and academia - can collaborate and share expertise in specific areas of mutual interest. 
  • Enhance innovation The CoEs enlist industry experts to accelerate progress in critical areas. 
  • Provide new opportunities for education and training The CoEs foster learning by offering webinars, podcasts, conferences, research and more.


Knowledge resources will be categorized and mapped to a visual framework covering the broad lifecycle categories (Strategy, Sourcing, Transition, Service Delivery, Relationship Management) and underlying ontologies of knowledge within each of these domains that collectively will contribute to the delivery of the CoE’s mission.  




  • Jim Bradley, Senior Vice President and GM, Global Business Services, Kelly Services
  • Amanda Safdar, Managing Director of Global Events, IAOP
  • Maura Hudson, COP, Senior Vice President, Colliers International
  • Michel Janssen, Chief Research Officer, Everest Group
  • John C. Maher, COP, President, JCM Associates

All IAOP Members may access and participate in the CoEs. Corporate Members may also take a leadership role and contribute content.  For more information and to get involved, click the button above.

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