JOIN TODAY | |

.

Produced in partnership with IAOP's European Outsourcing Council  (EOC)



Thank you to the EOC, our partners, sponsors, speakers and
delegates for making EOS18 a huge success!


Navigating the Uncharted Territory of Disruption

EOS18, taking place 11-13 June at the Marriott Grand Place in Brussels, Belgium, is built around helping you understand the complexities and the opportunities of the new normal, but also keep you on top of the issues that help define and grow your business today.

The following presentations, by some of the industry’s most inspired thinkers, cover a wide range of compelling topics meant to get you thinking.  EOS18 sessions will help you polish your skills, inspire new ideas and provide you with key takeaways and tangible to-dos.


Sessions:




Risks and Trends in the European Outsourcing Market

Moderator: Wiktor Doktor, CEO, ProProgressio
Panelists: Vishal Khanna, Vice President, IQVIA; Susanne Richter-Wills, Director, BPO Solutions, Kofax; Marko Kovacevic, Chiarman, IAOP's European Outsourcing Council, Adrian Quayle, Managing Partner, Europe, Avasant; Serge Librot, Partner, LivIT



The New European Cross Borders Workers Regulations Around Social Security:  A Panel Discussion

Moderator: Serge Librot, Partner, LivIT
Panelists: Robert van der Eijk, Executive Vice President, Capgemini; Tom Quigley, Director of Outsourcing, EMERGING EUROPE; Marta Zieba Szklarska, Interim Manager-Business Advisor, Cross Border Employment

 
Outsourcing in the Days of GDPR
  
Punit Bhatia, Privacy and Protection Officer and Author

 
Transform Your Business and Your Job with Artificial Intelligence

Lien Callens, Associate Director IT and GBS, Procter & Gamble

 
Where to Outsource in the Future: Local/Nearshore/Offshore

Olivier Moreau, Senior Program & Project Manager, Sodexo



Micro-Tasking as a Means to Overcome Big Data Challenges

Dan Dubiner, CTO and Co-Founder, ScaleHub AG

 
The Value of Trust in High Performance (Out)sourcing

Arjan Boes, Unit Manager, Ministry of Economic Affairs

 
Brains Know Best: Optimising Operator-Customer Conversations with Neurotech

Dr. Nikolas Dimitriadis, CEO, Trizma Neuro


Achieving the Outsourcing Dream

Peter Foot, Sourcing Programme Manager, The Advisory Network; Formerly with Shell 


DOWNLOAD THE PROGRAM FOR FULL SESSION DESCRIPTIONS


 
 
THE PROGRAM



Download




SPONSORSHIP
PROSPECTUS



Download



What About Networking?
 
We know how important making connections is to delegates so we've built in plenty of networking! From cocktail receptions to luncheons and meet and greets, we've got you covered.


Who Attends?

 
C-Suite, Decision-Makers, VPs, Directors, Managers, Sales & Marketing Teams, Academics and other professionals working on the buy-side of strategic partnerships and outsourcing as well as service providers, advisors & consultants across industries and functions.  From companies like Shell, Facebook, ING, Nestle, Swiss Post, PepsiCo, Time Inc., Deloitte, PwC, Deutsche Bank, Ordina, IQVIA, Avasant, Trizma, and more!




 
For more information on speaking, attending, sponsoring, email info@iaop.org.



 

© 2024 IAOP® All Rights Reserved. IAOP, Certified Outsourcing Professionals®, The Outsourcing World Summit® and The Global Outsourcing 100® are registered trademarks of IAOP.