The 2013 Latin American Outsourcing Summit | Sponsors & Exhibitors

IAOP is pleased to announce the following corporate sponsors of The 2013 Latin American Outsourcing Summit. These organizations demonstrate their commitment to advancing outsourcing as a management discipline by contributing to this educational program.

Diamond Sponsor
BAC-Credomatic aims to be the best financial option in the region where it operates; based on its leadership in financial performance, the quality of its products and services and its distinctive competencies in technology, financial management and payment. In pursuit of this objective, the group has a professional and creative team, passionately committed to excellence, governed by ethical principles and acting with a clear sense of financial prudence. To meet the needs of its customers, the companies of Grupo BAC - Credomatic operate under a united regional approach, promoting a culture of organizational alignment, measured by the standards of world class financial institutions.

Keynote Speaker Sponsor
Auxis is a management consulting and outsourcing firm with a proven track record of delivering high value results for our
clients. Our teams specialize in helping organizations develop the strategies and business infrastructure to support long
term, profitable growth. We practice a multi-disciplined approach that enables us to deliver practical, robust and scalable
solutions that generate superior business performance.

Auxis is organized and built to help clients with the 'heavy lifting' involved in improving their competitiveness. Our teams
enable clients to turn their high level strategy and vision into well-planned, and successful, operational execution.

Platinum Sponsors

The World Association of Investment Promotion Agencies (WAIPA) was created in 1995. It was established as an
Association under Swiss law. It has been registered in Geneva, as a non-governmental organization and is in the
process of being filed with other relevant authorities. From its very inception, WAIPA has represented an ever
growing number of Member agencies: in 2008 WAIPA had 233 Members - by the end of 2009, our Association
had an additional 19 new Member agencies. WAIPA Members include 244 national and sub-national agencies
from 162 different countries. Through its wide range of activities, WAIPA provides the opportunity for investment
promotion agencies (IPAs) to network and exchange best practices in investment promotion. WAIPA has always
dedicated, and continues to dedicate, time and effort towards building the human resources capacity of its Member
agencies. Training events have been organized by WAIPA, alone or in coordination with partner organizations.
Membership is open to all entities the primary function of which is "to promote any country, political sub-division of a
country or other uncontested territory, as a destination for, or source of, investments".

What are the objectives of WAIPA?

The objectives of WAIPA, as broadly reflected in the Association’s Statutes, are to:

  • Promote and develop understanding and cooperation amongst IPAs;
  • Strengthen information gathering systems, promote the efficient use of information and facilitate access to data sources;
  • Share country and regional experiences in attracting foreign investment and enhancing outward investments;
  • Assist IPAs in advising their respective governments on the formulation of appropriate investment promotion policies and strategies; and
  • Facilitate access to technical assistance and promote training of IPAs.

Track Session Sponsors

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services
offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer
lifecycle. It is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals.
Headquartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has 40+ operations centers in the
Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates,
the United Kingdom, and the United States. For more information, visit

  SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing
(BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies
around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure
industries.SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on
inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers
throughout the world, SYKES provides services through multiple communication channels including phone, email, web and chat.

Double Gold Sponsor                                                                                Gold Sponsors

Silver Sponsors

Bronze Sponsors 

Conference Bag Sponsor                                                 Memory Stick Sponsor

National Media Partner                                                    Platinum Media Partner 
Nearshore Americas is the definitive news and research authority on Americas-based
outsourcing services and investment.The brand provides high value information and data
for business, finance and IT leaders in the U.S. and around the World.

IAOP Founding Member Supporters:

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

At Booz & Company, we work closely with the world's leading institutions to create and deliver the essential advantage they need to survive and thrive in a changing world.  We have been involved in our clients' most celebrated business episodes and bring foresight, deep functional expertise, and a practical approach to build capabilities and deliver real impact.  Our clients expect exceptional results from us, and we succeed by being intrigal to their success.

CB Richard Ellis is the global leader in real estate services. Each year, it completes thousands of successful assignments — with clients from the gamut of industries. This volume creates market knowledge that allows CBRE to seize opportunities, speed the business process and create the most thorough, precisely accurate picture of global commercial real estate conditions and trends. Every day, in markets around the globe, CB Richard Ellis applies its insight, experience, intelligence and resources to help clients make informed real estate decisions.

Colliers International is a global leader in real estate services with more than 15,000 professionals operating out of 480 offices in 61 countries. Colliers provides a full range of services to real estate users, owners and investors worldwide including corporate solutions, sales and lease brokerage, property and asset management, project management, investment sales and consulting, property valuation and appraisal, mortgage banking and market research.

Genpact Limited, a global leader in business process and technology management services, has developed a science behind superior business processes. Built on a legacy of serving GE for more than 14 years, Genpact enables companies worldwide to make smarter decisions, helping them drive revenue growth, compete more successfully, mitigate risk effectively, and improve operating margins and working capital. Driven by a passion for process and operational excellence based on its Lean and Six Sigma DNA, the company’s 53,000+ professionals around the globe deliver world-class business process and technology management services everyday to its more than 600 clients – from a network of 51 delivery centers across 17 countries supporting more than 25 languages. 


Kelly's Outsourcing & Consulting Group (KellyOCG), Recruitment Process Outsourcing (RPO) practice is a global leader in managing enterprise-wide talent acquisition process, sourcing & recruitment solutions.  Since 1995, we have delivered best-in-class talent acquisition processes and services with a proven record of success through our experience in advanced sourcing techniques, LEAN methodologies and recruitment process design and management. 

KellyOCG is a global leader in innovative talent management solutions in the areas of RPO, BPO, CWO, Human Resources Consulting, Career Transition and Organizational Effectiveness, and Executive Search. Visit

Outsourcing has fast become a strategic tool and preferred business model that has a powerful impact on a company’s growth and financial stability. Kirkland lawyers have experience in IT outsourcing matters that predates the use of the term "outsourcing" (i.e., facilities management), handling some of the largest, most comprehensive outsourcing transactions in history. Kirkland’s experience covers not only IT outsourcing but also business process outsourcing. Kirkland lawyers have represented both service providers and customers in manufacturing, service, financial and other businesses that seek to outsource critical functions.

KPMG is a global network of professional firms providing audit, tax and advisory services that operates in 144 countries and has 140,000 people working in member firms around the world. KPMG's purpose is to turn knowledge into value for the benefit of its clients, its people, and the capital markets

Neo Group is a leading global firm since 1999, exclusively focused on the Global Services & Outsourcing industry, helping Buyers, Suppliers, Governments and Trade Bodies better leverage global services and mitigate risks through supply Risk Monitoring, Global Services & Outsourcing Advisory solutions and outsourced Governance Services.

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