IAOP - OWS27: Where Outsourcing & GBS Professionals Connect, Learn, and Lead

OWS27

WHERE OUTSOURCING & GBS PROFESSIONALS CONNECT, LEARN AND LEAD

IAOP’s annual gathering will return in 2027 with a renewed focus on connection, practical learning, and the conversations shaping outsourcing, business services, GBS, governance, AI, and the future of work.

More details are coming soon, but one thing is clear: networking will be at the center of the experience.

What to Expect

Curated conversations with buyers, providers, advisors, and practitioners
More intentional networking and facilitated connections
Practical sessions on AI, governance, GBS, workforce strategy, and business services
Community-driven programming shaped by IAOP members and partners
Signature experiences designed to bring people together

Interested in Speaking or Sponsoring?

If you’re interested in contributing to the program, supporting the event, or learning more about partnership opportunities, let us know and we’ll be in touch.

APRIL 27 - 29, 2027

HOST HOTEL: INTERCONTINENTAL CHICAGO MAGNIFICENT MILE

CONFERENCE VENUE: BCBS TOWER, 300 EAST RANDOLPH

SCHEDULE AT-A-GLANCE

PARTNERS & SPONSORS

Schedule At-A-Glance

Monday, April 27

Badge pick-up evening; plan to arrive by 6:00 pm

Tuesday, April 28

Governance Workshop attendees arrive and begin at 9:00 am; full conference opens at 1:00 pm; evening reception until 7:30 pm

Wednesday, April 29

Full conference day beginning at 8:30 am; evening reception and social event

Thursday, April 30

Morning sessions beginning at 8:30 am; conference concludes with lunch at 12:30 pm

Schedule is preliminary and subject to change.

HOST HOTEL

Stay in the Heart of Chicago

The InterContinental Chicago Magnificent Mile blends historic Chicago character with modern luxury in an unbeatable Michigan Avenue location. Attendees will be steps from the city’s best shopping, dining and attractions, with beautifully appointed rooms, on-site restaurants, a spa and a spectacular junior Olympic-size indoor pool featuring original 1920s Spanish tiles. It’s the perfect home base for connecting with the OWS27 community while experiencing the best of Chicago.

OWS27 attendees can reserve rooms for $239 per night, with complimentary in-room Wi-Fi and the hotel’s $35 nightly amenity fee waived when booking within the official room block.

Exclusive OWS27 group rate of $239 per night, plus applicable taxes
$35 nightly amenity fee waived for rooms booked within the IAOP room block
Complimentary in-room Wi-Fi
Convenient room block available April 25–29, 2027
Rooms in the OWS27 block are limited, so attendees are encouraged to book early.