IAOP Chapter: Costa Rica

Looking for Chapter Leaders!  Interested? 

The IAOP Costa Rica Chapter, chaired by Intel, is looking to rebuild their leadership team - if you have interest, contact us!

Under reconstruction - stay tuned!


Check the Past Meetings tabs to the right for links to presentation content.

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Intel Costa Rica



Marco Baars, Co-Chair
LAR Commodity Manager
Intel Costa Rica


Education & Networking

The Costa Rica IAOP chapter is aimed at promoting the countries outsourcing industry within IAOP’s international network of professional and corporate members. The chapter will engage with Costa Rica’s outsourcing professionals from different perspectives to include buyers, vendors, academia and advisors all interested in participating in knowledge sharing and networking activities that bring value to the industry.




In Person


All IAOP Chapters adhere to the non-solicitation policy. Click here to view the policy.

Past Meetings


Meeting held on June 25, 2014 

The IAOP Costa Rica Chapter, chaired by Cinde and Intel, held a meeting on June 25, 2014 from 8:00am to 12:00 Noon at Plaza Roble, los Balcones building, 2nd Floor (Mercado de Valores room) in San Jose, Costa Rica.

The theme of the meeting was “How to Maximize your Outsourcing Potential: vendor's and buyer's perspective.”  

Speakers were: 
Alberto Mainieri, Costa Rica GPSD Center Leader & Site Operations Manager from IBM Global Process Services (GPS) San Jose, Costa Rica
Fabian Hernandez, Director of Operations from Western Union

Meeting held on October 31, 2013 

The IAOP Costa Rica Chapter, chaired by Cinde, Intertec and The Tribu Group, held a meeting on October 31, 2013  from 2 p.m. to 4 p.m. CDT in the Mercado de Valores room at the Plaza Roble, Los Balcones Building on the second floor.

The theme of the meeting was “The Role and Impact of the Academia in Costa Rica’s Thriving Outsourcing Industry.”

Human Capital Initiatives

Role of Academia in Outsourcing 

The Agenda included presentations from CINDE, the Academia and a company success story.

Inaugural meeting held on June 6, 2013

The IAOP Costa Rica Chapter, chaired by Cinde, Intertec and The Tribu Group, held their inaugural meeting on June 6, 2013  at the Marriott Courtyard Escazú Hotel, Tapezco Room.

1:30 pm: Attendee registration

2:00 pm: Welcome remarks and presentation
Gabriela Llobet, General Director of CINDE

2:10 pm: Presentation by Renee Preston, Managing Director, Association Development of IAOP

2:20 pm: Featured presentation by Jag Dalal, Chief Advisor of Thought Leadership for IAOP

3:35 pm: Panel moderated by Jorge Sequeira, General Manager of PROCOMER, with the participation from Jorge Oller, President of The Tribu Group and David Timm, Transition & Talent Acquisition Manager of Intertec International.

3:55 pm: Q&A and Closing Remarks
Gabriela Llobet, General Director of CINDE

4:00 pm: Coffee Break & Networking

Before and After: From a small sector, to a sophisticated and main revenue-generating one

Outsourcing - Succeeding in a Global Competitive Market

Evolution of Services Exports in Costa Rica 1999-2012

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