IAOP - GOV21

GOV21: IMPROVING GOVERNANCE TO CULTIVATE AND STRENGTHEN PRODUCTIVITY

During the pandemic, the productivity gap between the best and the rest has grown from 40% to nearly 50%, according to recent research from Bain & Company. Effective virtual strategy development and deployment, planning, and operational execution have given firms that do it well even more of an advantage over their competitors. The pandemic made the best better and the rest worse.

Customer organizations have in many cases worked effectively with suppliers virtually for years due to suppliers being in remote low-cost locations. However, consumers of supplier services have often had a much less structured relationship with the governance team, relying on casual conversations, face-to-face meetings, etc. The relationships that can keep everyone aligned and informed without conducting endless virtual meetings are the most productive.

Studies show collaboration really does move the needle for companies that do it well -demonstrating higher growth, lower operating costs, and greater profitability.

Join the IAOP community online on October 27-28 for GOV21 and learn how to embrace sourcing governance and improve your existing customer/supplier governance programs.

OCTOBER 27-28, 2021 (ONLINE FORUM)

AT-A-GLANCE

PROGRAM

SPONSORS & PARTNERS

AT-A-GLANCE

WEDNESDAY, OCTOBER 27 - THURSDAY, OCTOBER 28

12:00pm - 3:00pm EDT

Day 1

12:00 PM – 12:15 PM Welcome and Introduction of the Center of Excellence
12:15 PM – 1:00 PM Sourcing is Transforming so Supply Chain Governance Needs to Transform Too: There is no Plan B
1:00 PM – 1:45 PM Governing When the Four Walls are Gone
1:45 PM – 2:30 PM Using Data to Strengthen the Outsourcing Relationship
2:30 PM Day 1 Wrap-Up

Day 2

12:00 PM - 12:15 PM Welcome and Day 2 and introduction of our sponsor
12:15 PM – 1:00 PM Vendor Governance: Enabling Sustainable Outcomes in Complex Sourcing Deals
1:00 PM – 1:45 PM A Fireside Chat on Agile Governance
1:45 PM – 3:00 PM Workshop: Best Practices in Collaborative Supplier Governance
3:00 PM Closing Comments and Next Steps for the CoE

*All times listed are reflected in EDT time

PROGRAM

Day One - October 27th

12:15 PM - 1:00 PM

SOURCING IS TRANSFORMING SO SUPPLY CHAIN GOVERNANCE NEEDS TO TRANSFORM, TOO: THERE IS NO PLAN B

Bill Metz, COP, Chair, IAOP’s Collaborative Supplier Governance CoE, member of IAOP’s Strategic Advisory Board and IAOP’s Leadership Hall of Fame
Jim Lee, Vice President and Global Leader, Governance, Risk &Compliance Practice, Avasant
John Bree, Chief Evangelist & Chief Risk Officer, Supply Wisdom
Lawrence Kane, COP-GOV, Senior Leader, Strategic Sourcing Functional Excellence, Boeing

Traditional Supply Chain governance practices do not address the challenges presented by today’s outsourcing engagements and multi-supplier ecosystems. Buyers and suppliers alike must, in a spirit of genuine partnership, collaboratively transform their supplier governance practices and embrace the trend to continuous, proactive governance and broad-spectrum risk intelligence to maximize value, drive innovation, and manage the multi-vector and cascading compliance risks of their outsourcing relationships such as the current increased government focus on ESG throughout the supply chain.

In this action-packed panel discussion, hear from four of the industry's leading experts on why they say there is no "Plan B," and how critical it is that supplier chain governance must adapt as sourcing transforms.

Day Two - October 28th

12:15 PM - 1:00 PM

FUTURE OF VENDOR GOVERNANCE: ENABLING SUSTAINABLE OUTCOMES IN COMPLEX SOURCING DEALS

Carlos Hernandez, Partner, Global Lead Business & Digital Transformation, Avasant
Jim Lee, Vice President and Global Leader, Governance, Risk &Compliance Practice, Avasant

Outsourcing deals today are getting larger, more strategic, and more complex with converged IT, digital, and business process services. Contract terms are getting longer and multi-dimensional, reaching hundreds of millions of dollars. As a result, clients are paying careful attention to deal structuring and contract negotiation, ensuring they get the best deal. However, once the contract is in place and the transition is complete, many of them spend little time or attention ensuring that the service provider delivers to the terms of the agreement, in effect leaving enormous value on the table, unrealized.

In this interactive panel discussion, Avasant Partner Carlos Hernandez and Vice President Jim Lee will present Avasant’s vision for vendor management along with real-world experiences from Valerie Lape Handy, Director, IT Partner Management, CDPHP, touching on the current challenges to a sustainable sourcing partnership:

Alternatives to traditional approaches to vendor governance
How Vendor Management as a Service (VMaaS) ensures realization of business value from large outsourcing relationships
Justifying the investment to establish a VMaaS program to achieve ROI
Real-world examples of VMaaS program success

Day One - October 27th

1:00 PM - 1:45 PM

HOW THE PANDEMIC AND VIRTUAL WAYS OF WORKING HAVE TRANSFORMED SUPPLIER GOVERNANCE: GOVERNING WHEN THE FOUR WALLS ARE GONE

Surabhi Prasad, Engagement Director (Principal), Capgemini
Ves Kjenstad, Vice President, IT Operations Management, Bristol-Myers Squibb
Vanessa Keith, COP, Principal, BPO Vendor Management, MetLife
Michael Nacarato, COP, Senior Director, Transamerica

In today’s post-pandemic world, Supplier Governance is going through an unprecedented transformation. Buyers and Service Integrators have lesser physical proximity with Suppliers due to organizations heavily resorting to remote working models. During this panel discussion, we will explore impacts to three key areas of Governance: Performance Management, Demand Management and Continuous Improvement. Come join us for a riveting discussion and make your voice heard as well!

Day Two - October 28th

1:00 PM - 1:45 PM

A FIRESIDE CHAT ON AGILE GOVERNANCE

John Bree, Chief Evangelist & Chief Risk Officer, Supply Wisdom
Alpa Inamdar, Transformation Leader at AIG and former Global Head of Third Party Governance Advisory, BNY Mellon
Andy Gottschalk, Managing Director, Technology Sourcing and Strategic Supplier Governance, Emergent Holdings

Have you been left wondering during the aftermath of major disruptive incidents, like Kaseya, Solar Winds, COVID, European Energy Crisis, or floods in Germany – what the impact these events had on the health and risk status of your suppliers? Incidents like these are rising in frequency and severity, and these unknowns are concerning governance leaders everywhere. Is your governance keeping up with the disruptions your supplier are facing?

Learn how to design and run an “Agile Governance” system and team and ensure continued business performance and resilience.

Day One - October 27th

1:45 PM - 2:30 PM

USING DATA TO STRENGTHEN THE OUTSOURCING RELATIONSHIP

Johnny Murphy, Product Innovation Director, Vee Technologies
Audrey Cushing, COP, Director Business Services and Quality, Vee Technologies

Successful outsourcing relationships are based on delivering results that align with a customer’s strategic goals. Services need to provide consistent, sustainable value. In this session, we will explore how data and analytics to advance the overall outsourcing relationship, promote collaboration, and create opportunities to partner on innovation initiatives.

We’ll look at a simple process that outsourcing professionals can use to demonstrate themselves as trusted advisors and reliable partners by using data and analytics. Sharing the right information at the right time will build and inspire confidence in work now routinely performed globally, and due to the pandemic, often remotely.

Day Two - October 28th

1:45 PM - 3:00 PM

INTERACTIVE WORKSHOP: BEST PRACTICES IN COLLABORATIVE SUPPLIER GOVERNANCE — TOOLS, TEMPLATES AND PROCESSES FOR SUCCESSFUL PARTNERSHIPS

Mark Voytek, Chief Customer Officer, SirionLabs
Vanessa Keith, COP, Principal, BPO Vendor Management, MetLife
James Troiano, MBA, ITIL, CCWP, Senior Director, IT Provider Governance, Software & Contract Compliance at Bristol Myers Squibb
Michael Nacarato, COP, Senior Director, Transamerica

In an increasingly complex and changing environment, implementing a strong governance strategy has never been more essential, and ensuring the right processes, tools and templates are in place are critical to successful and collaborative supplier governance.

SPONSORS & PARTNERS