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http://www.theshelbygroup.com/

http://www.theshelbygroup.com/

Canada Chapter Chair

Canada Chapter Chair

People Matter, Results Count.

People Matter, Results Count.

www.hcltech.com

www.hcltech.com



#1 Ranked Customer Experience Management Provider

#1 Ranked Customer Experience Management Provider

 


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Certified Outsourcing Professional (COP) Standards Workshop
Date and Time: Sunday, February 18, 2018 | 8 AM - 5 PM I Location: Odyssey
8 AM - 9AM: Breakfast and Registration 
9AM: Workshop begins

This workshop is perfect for those interested in obtaining IAOP’s COP certification, experiencing a one-day overview of the COP Master Class or looking to gain some recertification points! Workshop attendees will learn the basics of what is needed to achieve desired outsourcing results by understanding each step of the outsourcing process as described in the Outsourcing Professional Standards and COP Master Class.

Participants aiming to earn their COP designation will receive (15) points towards certification and those already certified will earn (6) points towards their required recertification. This is an all-day event that will include breakfast and lunch 


Fee: Complimentary, but you must reserve your spot!

For more information and to register, please email Dana Corbett, Director, Research, Training & Certification at dana.corbett@iaop.org.



Outsourcing Certification Primer & Application Overview
Date and Time: Wednesday, February 21, 2018 | 2 PM - 3:30 PM 
Location: Coral Ballroom A

This workshop is beneficial to those looking for an introduction to IAOP’s COP certification program. IAOP certifications address the needs of individuals who work across the global outsourcing industry from entry level positions focused on the delivery of outsourced services through to senior executives leading global outsourcing programs at customer, provider and advisor organizations.
 
Get answers to the most frequently asked questions such as:
  • What type of experience do I need to earn this certification?
  • What is the process for certification?
  • What are the benefits becoming a COP?
Participants will leave with not only a solid understanding of which designation is best for them and where they stand within the certification process, but how this program can be beneficial to bring in-house within their company.
 
If you’ve been considering training and certification or already decided to begin the COP process, this is a great workshop to help you create your own path to certification.
 
In part two of this workshop, we'll dig a little deeper into the application and help you understand:

  • What constitutes an outsourcing project?
  • How far back in my outsourcing career can I go?
  • How do I document my experience?
  • Does my post-graduate degree apply toward knowledge and training points?
Time will also be set aside for you to begin working on your application with IAOP team members on hand to make sure you are on the right track. 

Fee:
Complimentary, but you must reserve your spot. 




COP Advanced Intensive
Date and Time: Wednesday, February 21, 2018 | 2 PM - 5 PM
Location: Coral Ballroom B

 
This complimentary in-depth annual update is exclusively for COP designation holders attending OWS18. Join this elite group and discuss the field’s most challenging and critical issues, build your top-notch professional network, earn the points you need to maintain your certification in full, and best of all, hear how this coveted certification is already leading to greater opportunities and outcomes for outsourcing professionals and firms.

*This workshop is by invite only. COPs will receive a special invitation via email the week of January 5.

Fee: Complimentary, but you must reserve your spot.

 

 




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