IAOP Body of Knowldege

IAOP has gathered a number of Professional Development Resources that are valuable tools for the outsourcing professional who wants to create the most successful outsourcing relationship whether they are customers, providers or advisors of outsourcing services.


The Outsourcing Professional Body of Knowledge (OPBOK)

The Outsourcing Professional Body of Knowledge (OPBOK) represents a cohesive and comprehensive outline of
the commonly accepted practices and skills required to ensure outsourcing success. The electronic version is available exclusively to IAOP Professional Members and is also the foundation for the International Association of Outsourcing Professionals’ (IAOP) professional certification programs, the Certified Outsourcing Professional (COP) and the Associate Certified Outsourcing Professional (aCOP).

To receive your electronic copy of the Outsourcing Professional Body of Knowledge (OPBOK), click here.  

A print version of OPBOK, as well as the OPBOK electronic Templates are now available for purchase globally from IAOP's Certification & Professional Development Alliance partner, Van Haren Publishing by clicking here.

To see a comparison of the OPBOK and the new ISO35000 guidance, contributed by Ron Babin, DBA, COP, Ryerson University, please go here

IAOP Members receive a 15% discount at and also on the site.


The Outsourcing Professionals' Guide to Corporate Responsibility

The Outsourcing Professionals' Guide to Corporate Responsibility - an eBOOK from IAOP's CSR Committee,
published by Van Haren.  Corporate members of IAOP receive a complimentary download, Professional
Members a 25% discount
.  Contact for discount  promo codes to
download your
at Van Haren. 


IAOP Professional Standards, Codes and other Resources


For more information on training & certification email

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