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Everest Group

Everest Group

Chamber of BPO&IT ANDI - Colombia

Chamber of BPO&IT ANDI - Colombia

People Matter, Results Count.

People Matter, Results Count.


The IAOP Leadership Hall of Fame

The IAOP Leadership Hall of Fame is one of the most prestigious awards available to individuals working in the public and private sectors. The IAOP Leadership Hall of Fame is unique in that it recognizes individuals not only for their contributions to innovative  management practices and collaborative business models, but just as importantly for their contributions to society at-large through measurable outcomes.Inductees must demonstrate that unique quality of leadership that allows them to synthesize a new model of business with everyone’s obligation to contribute to community-based economic development, support socially-directed investments, and provide development opportunities to all those impacted by their work.
Inductees are generally senior executives at the C suite level, working in the field as customers, providers, or advisors who have made significant contributions to both business and society through collaborative business relationships  over a period of years.

Download the “ Hall of Fame Nomination Process” PDF.

2016 Hall of Fame Inductees Christopher Stancombe, Gregg Kirchhoefer and William P. Metz;  at the award luncheon, 2016 OWS, Lake Buena Vista

Please click here to download the IAOP Leadership Hall of Fame "Wall of Fame" showing all of the inductees through the years.

2016 Award Recipients

IAOP® is pleased to announce that William P. Metz, COP, Senior Director, Global  IT Sourcing & Vendor Management,  Walmart;  Christopher Stancombe, COP, COO, Capgemini Business Services, Capgemini and Gregg Kirchhoefer, COP, Partner, Kirkland & Ellis  are the 2016 inductees into The IAOP Leadership Hall of Fame. The selection was made by IAOP’s Advocacy & Outreach Committee, led by Debi Hamill and John Maher, COP, CBRE. Mr. Metz, Mr. Stancombe and Mr. Kirchhoefer were formally inducted into the 2016 Leadership Hall of Fame at the 2016 Outsourcing World Summit Awards Luncheon, February 16, 2016, Disney's Yacht Club Resort, Lake Buena Vista, Florida

William P. Metz, COP
Senior Director, Global IT Sourcing & Vendor Management

Mr. Metz has been delivering business solutions for some of the world’s largest companies for more than thirty years.  He joined Walmart in 2012 and currently leads the Global IT Sourcing and Vendor Management organization. Prior to joining Walmart  Mr. Metz spent more than 21 years at Procter & Gamble where he lead the Strategic Alliances program for P&G Global Business Services His specialty areas include shared services, sourcing, alliance management, business transformation, and service commercialization.  He has been recognized globally as a thought leader on the topics of sourcing, shared services, and globalization, and holds the Certified Outsourcing Professional certification.


Christopher Stancombe, COP
Chief Operating Officer
Capgemini Business Services

Christopher joined Capgemini BPO in 2005. He has been instrumental in the growth and development of the organization and has successfully established Capgemini as a worldwide leader in Finance and Accounting Outsourcing. 

His visionary approach and passion for creating a positive solution-focused environment has enabled Capgemini BPO to pioneer offerings such as the Global Process Model, Global Enterprise Model, Command Center, GRC (Governance Risk and Compliance) services and the Virtual Company. Many of these innovations have been adopted by other providers and have played an important role in the evolution of the BPO industry.
Christopher earned a MA in Geological Science from the University of Cambridge, and a MSc in Exploration Geophysics from Imperial College, London.  He is a Fellow of the Institute of Chartered Accountants in England and Wales. 
Gregg Kirchhoefer, COP
Kirkland & Ellis

Gregg Kirchhoefer is a partner at Kirkland & Ellis, where he founded the Firm's technology and intellectual property transactions and outsourcing practice groups and is responsible for the Firm’s own technology.  

Gregg's outsourcing experience spans over 30 years and, in that time, he has handled some of the largest, most comprehensive outsourcings in history.  One transaction that exemplifies the breadth and historical strength of such experience is the original services agreement between General Motors Corporation and EDS in 1985 (as well as many subsequent agreements) that included all of General Motors' IT functions, assets, and personnel.  He also was responsible for the seminal BPO transactions in the late 1980s and first handled an offshore IT outsourcing transaction with an Indian service provider in 1988.  Gregg has represented both service providers and customers in hundreds of these types of transactions for a wide variety of functions, technologies, intellectual property disciplines, contract vehicles, and industries, including manufacturing, financial services, utilities, energy, and consumer products.  As a long-recognized authority on outsourcing and technology transactions, Gregg has garnered individual and firm recognition in these areas by Chambers and Partners, Legal 500, and Best Lawyers, among other legal ranking groups and publications.  He sits on the Boards of Directors of Boys Hope Girls Hope and Bell Flavors and Fragrances.  Gregg is also an IAOP Certified Outsourcing Professional.

 Click here to view the complete list of Leadership Hall of Fame inductees.  For more information on The Leadership Hall of Fame, email info@iaop.org.

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