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OWS19: Level Up

"Another value-added OWS event. As designed, IAOP brought together a diverse group of industry thought leaders to share knowledge and collaborate on today's emerging technologies, the exponential pace of change and urgency to embrace it. I always leave OWS knowing significantly more than I did when I arrived." ~Michael Nacarato, COP, Transamerica

OWS19: LEVEL UP YOUR COLLABORATIVE PARTNERSHIPS

THE EARLY BIRD BROCHURE IS HERE!
 

Collaborative partnerships are an integral piece of the success strategy for nearly every organization in the world.  For well over a decade, IAOP has been the association that professionals working in these strategic relationships, including outsourcing and Global Business Services, count on to keep them informed, educated and above all, connected to the resources and people they need to succeed. 

Join IAOP and hundreds of industry professionals on February 17-20, 2019, at the Marriott World Center in Orlando, Florida and gain the knowledge and know-how to capitalize on new technologies as well as sharpen your existing skills to take your game to the next level.

Outsourcing is just a small piece of the strategic partnership puzzle. Whichever collaborative business model you're working in, we've got you covered, all with a specific focus on digital transformation and what it means for your business.

Stay tuned as we roll out additional program details. We look forward to seeing you in Orlando!

Register Today to Save 10% PLUS get a Free Night* at the Marriott World Center!

REGISTER

*May not be combined with other offers or discounts. Paid registrations only. Free room night valid for use 2/16/19-2/21/19.


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VENUE

MARRIOTT WORLD CENTER ORLANDO

8701 World Center Drive, Orlando, Florida 32821  |  Phone: +1.407.239.4200


The Marriott World Center Orlando offers amazing on-site amenities as well as a shuttle service to Walt Disney World®, a championship golf course and instruction at Jack Nicklaus Academy, a full-service spa, state-of-the-art fitness center and  8 dining options right on site. The conference resort boasts over 400,000 square feet of flexible space which is the perfect fit for OWS!

IAOP has reserved a block of rooms for conference delegates at a preferred rate of $239 plus tax per night. With this rate, you will enjoy all the benefits of the resort fee including enhanced in-room wireless internet for up to 6 devices; unlimited local and domestic long distance calls; bottled water (two 10oz bottles) replenished once daily with housekeeping service; daily scheduled shuttle service to Disney Parks for up to 4 guests; daily credit of up to $10 per room toward dry cleaning (credit is not cumulative through stay); and daily bucket of practice balls at the driving range... all for no additional fee. On-site parking, fee: 10 USD daily (special rate for OWS19 delegates); Valet parking, fee: 32 USD daily.
 

RESERVE YOUR ROOM


PROGRAM UPDATES

STAY TUNED AS MORE SPEAKERS & SESSIONS ARE ADDED!

 

  • JUST ANNOUNCED! Lost in Translation: How Cultural Differences Influence the Interpretation of Quality, Ruth Krywicki, PhD, Manager, Process Quality Laboratory, MillerCoors
     
  • JUST ANNOUNCED! Scaling Industrial Strength IA, Tanvir Kahn, President, Business Process Outsourcing (BPO), NTT DATA
     
  • KEYNOTE  The Role of Shared Services in the Digital Transformation of Companies, Andy Walter, VP Global Shared Services & IT, Procter & Gamble (retired), Board Director & Strategic Advisor, AJW-Advisory LLC
     
  • Future-Proof Your Career: Staying Relevant in the Age of Robotics, Mary D. Lewis MBA, MA, COP, Manager/Director, Sourcing, Sprint Corporation

  • An Insider's Point of View: Horizon’s Vendor Management Journey, Alicia Kuhn, Director, Advisory, KPMG & John Viele, Sourcing and Procurement, Horizon

  • Outsourcing Risk Management - A Risk-Based Approach, Mark Mullally, Associate Director, Enterprise Outsourcing COE, Abbvie Inc.

  • GDPR Impact on Outsourcing, Punit Bhatia, Author "Be Ready for GDPR"

 


 

 

  • Open Banking - Smart Aggregation in Digital Economy, Amit Anand, Assistant Vice President - Banking and Financial Services, Cognizant; Johny Makhija, Global Leader, EY & Madhu Ponnuveetil, Director and Principal - Banking and Financial Services, Cognizant

  • Acquiring Trustworthy Software with Software Quality Measurement Standards, Bill Curtis, Executive Director, Consortium for IT Software Quality (CISQ)

  • Politics of Stakeholder Management and Why We Have to Start to Care, Lawrence Kane, COP, COP-GOV, Sr. Leader, IT Sourcing Functional Excellence, Boeing

  • Cyber Security in Outsourcing and the Supply Chain - Risks and Controls,
    Jim Shea, CEO, Cyber Defense Institute

  • A New Approach to Data: Using a Combination of Technology and Intelligent Outreach to Improve Data Accuracy and Provider Experience, Barbara Kijanka, Director of Network Quality & Performance, Cigna & Anand Natampalli, Senior Vice President, Business Development and Solutions, HGS

  • Tango with Vendor: Do's and Dont's of Working with an Offshore Team, Ted Sergott, EVP, Product Development, PrO Unlimited & Igor Brainsky, President, NIX Solutions

DOWNLOAD THE EARLY BIRD


 

NETWORKING EVENTS

GET YOUR SOCIAL GAME ON.
 

Sunday, February 17
OWS19 Golf Outing  •  Early Registration Happy Hour

Monday, February 18
Registration Coffee Bar  •  Customer Only Networking  •  Provider/Advisor Only Networking  •  OWS19 Kickoff Luncheon  •  Networking Refreshment Breaks  •  Welcome Reception in the Global Services Mall

Tuesday, February 19
Networking Breakfast in the Global Services Mall  •  NEW THIS YEAR – Speed Networking Event  •  Awards Luncheon  •  Networking Refreshment Breaks  •  Cocktail Reception in the Global Services Mall

Wednesday, February 20
Sandbox Networking Breakfast  • ENHANCED FOR OWS19 - Facilitated Netowrking and Problem Solving  •  Food for Thought Networking Luncheon

 

REGISTER FOR THE SUMMIT!   

 

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