Training & Certification Committee


IAOP’s Training & Certification Committee takes the lead in identifying the educational needs of members and overseeing the development and delivery of its training programs and works with the Outsourcing Standards Board to ensure that IAOP members are properly prepared for initial and ongoing organizational and professional certification.


  • Donald Mones, COP, MUFG Union Bank

IAOP Executive Sponsor

  • Kim Maneeley, Senior Managing Director, IAOP


  • Jay Desai, COP, AbbVie
  • Teresa Harris, COP, GE
  • Rollanda Jin, COP, Pactera
  • Lawrence Kane, COP-GOV, Boeing
  • Johny Makhija, COP, Ernst & Young
  • Eus Pontenagel, COP, Quint Wellington Redwood
  • Surinder Rana, COP, International Monetary Fund
  • Cheryl Seely, COP
  • James Shea, COP-GOV, CDI Online Learning Mgt.
  • Bobby Varanasi, COP, Matryzel
  • Micki Warner, COP, Accenture
  • David Wong, SnT
  • Sherry Jost, COP, Gravitas Etc
  • Michael Nacarato, COP, Transamerica
  • Jowina Person, COP, MetLife
  • Jagdish Dalal, COP, JDalal & Associates
  • Rick Ostrander, JDalal & Associates
  • Nicole DuMont, IAOP


  • The Outsourcing Professional Certification Framework (OPCF)

  • Senior Executive and Outsourcing Practitioner Training

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