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Diversity, Equity & Inclusion (DEI)
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Gender Promotion Gap & Executive Performance - Fair Play?  Professional Membership Required

Is equality in the workplace a myth? Hard-hitting questions like this continue to be at the core of gender gap studies in the corporate sector. Organizations across the globe are acknowledging the need to go beyond women empowerment programs to ensure women in the workplace are given equal recognition for their contributions. Individuals at every level have a role to play in addressing gender bias. Join us and hear from a panel of esteemed experts as they bring enriching perspectives to this discussion.

Selling Supplier Diversity To The C-Suite  Professional Membership Required

Supplier Diversity often happens from the ground up within many organizations and the c-suite may need some convincing. This session will provide attendees with the different items to include in their supplier diversity business case including using client contracts to your advantage, showing the financial impact of potential lost sales, and showcasing how a strong supplier diversity program can increase D&I index ratings enhancing your company’s reputation.

Women In Automation – The True Strategic Gamechangers  Public Article

This report highlights key insights from Zinnov CXO Automation Conclave 2021, where Nitika Goel, Chief Marketing Officer, Zinnov, moderated a panel of leading women in technology and discussed their journeys and experiences, explored the key challenges they faced in their careers and listened to their perspectives on the future of women leaders within Automation.

Salute and Recruit - Veteran-Focused Programs Make a Difference in Today’s Economy Public Article

The COVID-19 pandemic has created a demand for flexible, self-motivated employees who can operate under stress and hit the ground running. Veterans are filling this need for many companies, driving rapid growth in the impact sourcing model across the Business Process Outsourcing (BPO) landscape.

Bringing CX Up with Technology & Human Empathy Leveraging Impact Workforce Public Article

Digital transformation is the force driving companies to revamp their business models and adapt to the new reality. What’s more interesting is that the companies are not the ones driving these changes; customers are. Today, customers expect more than ever from brands they engage with, whether in terms of a streamlined back-office, relevant content, speedy customer service, or quick resolution to their queries. It’s their journey that dictates a business’s strategy. And this is what defines the standards for customer experience. In order to keep up with this new reality, you must embrace three critical elements - human empathy, technology, and impact sourcing.

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