GOV21: USING DATA TO STRENGTHEN THE OUTSOURCING RELATIONSHIP

Successful outsourcing relationships are based on delivering results that align with a customer’s strategic goals. Services need to provide consistent, sustainable value. In this session, we will explore how data and analytics to advance the overall outsourcing relationship, promote collaboration, and create opportunities to partner on innovation initiatives.

We’ll look at a simple process that outsourcing professionals can use to demonstrate themselves as trusted advisors and reliable partners by using data and analytics. Sharing the right information at the right time will build and inspire confidence in work now routinely performed globally, and due to the pandemic, often remotely.