Enterprises today are looking for specific IT service provider roles to help balance multiple objectives within the organization. Consequently, we’re seeing specialists growing in relevance that bring technology/function-specific domain expertise to IT service sourcing, accelerating service delivery to meet clients’ unique business needs.

However, specialized capabilities come with challenges, making it imperative for enterprises to look at the right set of parameters –­ including the what, why, and how – as they assess and identify the best IT specialist provider.

In this session we look at:

• What role specialist service providers play in the new “value-driven” sourcing model
• Why enterprises should work with a specialist service provider
• How enterprise sourcing models are evolving