Company Description
iQor partners with over 200 clients, including leading brands across every major industry, and is proud to be the top-performing CX provider for many of the world’s most recognized companies. With an industry-leading NPS of 64.5 and an average client tenure of 15 years, we consistently deliver scalable performance, lasting value, and customer experience innovation.
iQor is a privately held customer experience (CX) BPO that supports both B2B and B2C clients—from fast-growing startups to Fortune 500 brands—across all major industries. Many client partnerships begin as pilot programs and scale into large, multi-service engagements; in fact, nearly 70% of our clients leverage multiple services from iQor. Our executive team brings a distinguished track record in CX BPO and digital customer solutions, blending seasoned leadership with forward-thinking industry expertise.
iQor delivers a full suite of CX services across omnichannel care, revenue recovery, technical support, sales, and retention. Specializing in complex and high-touch work, 70% of our business involves highly specialized service types tailored to both B2C and B2B needs. From loan servicing and fraud prevention to chargebacks, legal support, invoicing, and realtor advocacy, clients trust iQor for expert execution in critical processes—so much so that 66% engage us for multiple CX solutions.