Company Description

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. Present in 40 countries with around 180,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise. Capgemini enables you to transform your organization and improve performance. We aim to empower you to respond more quickly and intuitively to changing market dynamics. By bolstering your ability to harness the right technology, we help you become more agile and competitive. Capgemini’s outsourcing service portfolio is divided into two core units: Business Process Outsourcing and Information Technology Outsourcing providing its client end-to-end solutions specifically tailored to their particular needs and requirements. Through Collaborative Business Experience, unique approach towards working with the Clients, Capgemini becomes not only a supplier of services but a transformation partner providing insights into our Customer’s business as well as analyzing trends and market signs to better drive value for our Clients. Capgemini’s excellence is backed up by one of the strongest renewal rate in the industry. Capgemini has demonstrated delivery excellence across a variety of different types of BPO and ITO contracts—large and small— including International Paper, General Motors, OPG Hydro One. We continue to expand contracts across BPO and ITO with clients like Coca Cola Enterprises, Cott Beverages, Avon, Bunge and others. Find out more at www.capgemini.com

Types of Relationships

The Collaborative Business Experience™ - Capgemini at your side: enabling concrete business results through a people-centered approach to technology. Collaboration is central to Capgemini’s philosophy and a pillar of our service delivery. From strategy development through to implementation, clients benefit from our tailored approach. Working beside our Customers every step of the way, we analyze their challenges and guide them through transformation. Our collaborative tools and methodologies give our Clients the freedom to transform and overcome resistance to change. We channel the expertise of our leading technology partners, putting the right tools in the hands of our Customer’s teams. Guided by the 4 dimensions of collaboration, we target value, mitigate risk, optimize capabilities, and align the organization to achieve the objective. Capgemini is the partner of choice for leading businesses across all sectors. Through the experience that comes from working with thousands of companies over the past three decades, Capgemini has identified four key elements of collaboration. They form a picture of an organization’s strengths, weaknesses, needs, and priorities. They help us collaborate with our clients to achieve better, faster and more sustainable results.

Industries

Air Transportation, Automotive, Discrete Manufacturing, Entertainment and Media, Financial Services (Banking, Markets), Financial Services (Insurance), Government (All Levels), Health Care, Hospitality, Oil and Natural Gas, Pharmaceutical, Retail and Consumer Goods, Services, Technology (Hardware, Software), Telecommunication, Utilities

Regions Served

Australia/New Zealand, Canada, Central America, Central Asia, China, Eastern Europe, India, Mexico, Middle East, South America, U.S., United Kingdom, Western Europe

Services Offered

Customer Relationship Management, Document Management, Financial Management, Human Resource Management, Industry-Specific Services, Information/Communications Technology, Logistics, Other, Transaction Processing