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Passion for Building Stronger Businesses

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People, Process, Performance

People, Process, Performance

With new articles loaded regularly, PULSE central takes the hassle out of finding documentation that will help you and your organization design, implement and manage simple or complex issues in collaboratvie partnerships. Check out the latest additions below!

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Featured Video: Global Human Capital Chapter Webinar

HR Embraces RPA Solutions

Julie Fernandez, Partner, ISG and Thomas Helfrich, Senior Director, ISG discuss views into the current state of the market and how HR organizations are introducing RPA to optimize recruiting, payroll, employee data changes, and more. 

 Knowledge Center Lead Articles Public Article Public Article     Associate Membership Required Associate Membership Required     Professional Membership Required Professional Membership Required

Professional Membership Required State of the Industry 2017: IAOP’s Annual Member Survey Jag and Todd are back with first hand results of this year’s survey including findings from the European survey, produced with the support of ISG. See what the data from the largest industry survey says about trends, understand what this means for you now and learn how to not only be prepared for, but get ahead of the next big thing.  More »

 Public Article PULSE Magazine IAOP's e-zine takes you deep into outsourcing with the latest ideas, advice, knowledge, and best practices, and turns the conventional upside down with stories designed to engage, inspire and challenge you. With editorial content from the leading thinkers and doers in the outsourcing industry, you’ll have the know-how, tools and resources to succeed as a new professional in today’s global economy.  More »

Associate Membership Required Talent and Sourcing in an Era of Disruption Following the 2016 U.S. presidential election, increased focus has been placed on U.S. companies that leverage offshore talent, as well as the associated impact of offshoring on the U.S. economy.  More »

Associate Membership Required The Battle for Jobs: Staying Relevant in the Robotics Age With robots potentially as not only your coworkers but also your competition, what capabilities and unique talents are essential to keep your job? We asked the co-chairs of IAOP’s Global Human Capital Chapter: What skills do humans need to compete with robots?  More »

Professional Membership Required Will Offshore Outsourcing Return Home? The sourcing community has spoken much about the possibility that service automation and rising protectionist sentiment will lead to massive reshoring of business services. But what is the reality? In this article, we seek to answer the question, “To what extent are organizations reshoring services as a consequence of automation, rising protectionist sentiment and/or other factors?”  More »

 Professional Membership Required Modernizing Supply Risk: Real-Time and Continuous Monitoring Companies need a robust third party risk management solution that addresses day to day operations while considering strategic and enterprise wide objectives.  More »

 Associate Membership Required Strategic Sourcing in the New Economy: Harnessing Sourcing Business Models for Modern Procurement Why some of the world's most popular sourcing models are incomplete for today's modern outsourcing and how to apply Sourcing Business Model theory for any type of outsourcing deal.  More »

 Professional Membership Required OWS18 Presentations Presentations from OWS18  More »

 Associate Membership Required Digital Singularity: Innovation Reborn Digital technology is now omnipresent, and it’s doing nothing less than rewiring human society. The brick-and-mortar approach to selling consumer goods is disappearing—fast, and the very definition of what constitutes work (and what constitutes value) is shifting beneath us. There is profound uncertainty in all this change, but there is also profound, unparalleled opportunity that’s happening before our eyes. In this session, we’ll talk about the society-wide solutions that the Digital Age demands, and we’ll argue a case for why humankind is better positioned to engineer those solutions than ever before.  More »

 Associate Membership Required Beyond Bitcoin: Blockchains for Business Perhaps no other technology will change the rules of business more than Blockchain. Technically, a blockchain is a peer-to-peer distributed record that validates and permanently stores transactions based on encryption and community consensus. Blockchain is to transactions as the Internet is to information: it has the potential to decentralize, democratize, and disintermediate transactions. How will financial services be disrupted when blockchains authenticate ownership and prevent double spending? How will auditing be transformed in a blockchain world where every transaction is observable and verified over and over again? How will law and legal compliance change when blockchains facilitate and execute smart contracts? How will supply chain management be transformed when the precise location and current status of each asset is visible to every partner? Is your organization ready? Lacity will present research findings on how enterprises across various industries are building blockchain capabilities. She will parse the reality from the hype and present an action plan for preparing for the future today.  More »

 Associate Membership Required Vested Outsourcing: Redefining Winning in Business Relationships The 21st century demands businesses innovate, create value, and get sustainable results. The University of Tennessee’s Kate Vitasek has been studying some of the world’s most successful outsourcing relationships — including IAOP GEO award winners - for over a decade. The results? The best achieve award-winning results by redefining how they “win” in their business relationships. Her work has led to six books, including Vested Outsourcing: Five Rules That Will Transform Outsourcing and Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships. Passionate in her quest to help companies transform their business relationships, Vitasek will inspire you to think differently about how you approach your outsourcing relationships.  More »

 Associate Membership Required Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations   More »

 Associate Membership Required Driving Enterprise Chatbot Adoption   More »

 Associate Membership Required Creating Business Value Through a Next-Generation Smart Digital Workforce   More »

 Associate Membership Required Top 5 RPA Myths Dispelled   More »

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