PULSE CENTRAL IAOP'S KNOWLEDGE CENTER

Pent-optimism Will Lead to a Bust-Loose Second Half of ’21
Everest Group Research Demonstrates Resiliency of Industry and Bright Outlook  

In opening OWS21, IAOP CEO Debi Hamill noted, “we are nothing, if not resilient.” 

And the latest findings presented by research partner, Everest Group on the impact of COVID-19 on the global economy demonstrated our industry’s ability to withstand the ups and downs of the past year. As further testimony of the constant need to adapt to change, Michel Janssen, Chief Research Officer, Everest Group, made his video keynote presentation from Dallas, Texas, during historic winter ice storms that left him without regular power.   

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IS20 SPEAKERS SPOTLIGHT THE WORKFORCE AND COMMUNITIES OF THE FUTURE   

HOW BUSINESSES CAN THRIVE IN THE BOUNDARYLESS WORK EXPERIENCE

PULSEcast, IAOP's Podcast       PULSE Magazine Past Issues

• Has Covid-19 increased the divide between the retailers...
• Everest Group Presents - Outsourcing Pricing Opportunities for the Next Normal
• How Community Brands cut document verification from 2 weeks to less than 2 days and saved 30% YOY
• Zoom Isn't Enough: Five Keys to Service Delivery in the Workplace of the Future
• Future of Governance: Driving Business Agility and Resilience

• CSR Begins by Knowing a Company Doesn’t Just Reside in a Community — it’s a part of it  
• Inaugural Impact Sourcing Champions Index Celebrates 64 Trailblazing Companies
• HR service transformation the challenges  
• The Frictionless Enterprise – eliminating frictions in business operations  
• HR Service Transformation - Solutions  

• HR service transformation the challenges  
• The five fundamentals of the Frictionless Enterprise  
• Touchless Claims for P&C Insurance  
• The Frictionless Enterprise  
• Impact, Response and, Recovery from Covid-19: Perspectives from Global Sourcing Buyers and Third Parties

• COVID Times Prove Critical Importance of Partnerships
• Find Your Next Partner Using The Global Outsourcing 100
• Work From Home – What's Happened, Emerging and Coming Next
• AI and ethics – why is it important?  
• Contract Management Maturity

• Impact of COVID-19 Beyond WFH: The Future of Delivery and Locations Strategies  
• Trinidad & Tobago Breaks Through Into Top Tier of Global Services Destinations
• Global Impact Sourcing Coalition Outreach Webinar
• Talent and Sourcing in an Era of Disruption
• Will Offshore Outsourcing Return Home?

• Fast Company—Hard and Soft Outsourcing Skills for Success
• Demystifying Cloud Computing
• What You Didn’t Know You Didn’t Know About SOWs
• Gender Differences in Negotiating
• Five Ways to Develop a Successful Outsourcing Contract

• What is Successful Digital Transformation in a Post-pandemic Economy?  
• Key Global Services Trends for 2021 and Lessons from 2020  
• Future-proofing Enterprise Transformation with Cloud-agnostic Managed Services  
• A research paper and essential guide for manufacturing and CPG firms  
• The autonomous supply chain  

• What the world will look like after the COVID-19 crisis
• Global Services Market Pressing Issues in 2020: Enterprises’ Perspective
• Working with an Outdated Pricing Model? Discover the Latest in Outsourcing Pricing
• Building the Digital Bank of the Future
• Digital Singularity: Innovation Reborn

• Reimagining the Supply Chain in the Era of Intelligent Automation
• Outsourcing Professional Body of Knowledge (Version 10): The Standards
• IT Vendor Consolidation
• P&G Commercial Services: Bringing Outsourcing to the Front Office
• The Next Level of Business Excellence

• Beyond COVID-19: Opportunities and Demands Shaping our Post-Crisis World
• A Conversation with IAOP's Strategic Advisory Board - Covid-19: Moving from Coping to Recover, Remediate, and Rethinking Sourcing
• Unlocking Digital Category Management
• Unconscious Bias
• The COVID-19 Effect

• Corporate Social Responsibility Grows in Importance
• Impact Sourcing Continues During Coronavirus
• Salute and Recruit - Veteran-Focused Programs Make a Difference in Today’s Economy
• Inaugural Impact Sourcing Champions Index Celebrates 64 Trailblazing Companies
• Impact Cultivating  

• AI and ethics – why is it important?  
• Find Your Next Partner Using The Global Outsourcing 100
• Vietnam is Booming  
• Impact of COVID-19 Beyond WFH: The Future of Delivery and Locations Strategies  
• Impact, Response and, Recovery from Covid-19: Perspectives from Global Sourcing Buyers and Third Parties

• How Digital Disrupts Outsourcing
• Man Vs. Machine
• Migrating to a Faster, Leaner Financial Services Outsourcing Model
• The Trust Factor: The Critical Element
• Your Crowdsourced Topics on Contracting