With new articles loaded regularly, Firmbuilder takes the hassle out of finding documentation that will help you and your organization design, implement and manage simple or complex outsourcing engagements. Check out the latest additions below!
Check out this Guide to accessing our knowledge content.
Quick Links
Use the white Search IAOP box on the top right of your screen to search IAOP's website using Google search. Use the Knowledge Index option to optimize your search by industry, function, topic, etc. on thousands of articles in IAOP's archives.
Do you want access to all the articles, downloads and videos in the knowledge center? Become an IAOP Professional Member today!
|
|
Featured Video: Global Human Capital Chapter Webinar
HR Embraces RPA Solutions
Julie Fernandez, Partner, ISG and Thomas Helfrich, Senior Director, ISG discuss views into the current state of the market and how HR organizations are introducing RPA to optimize recruiting, payroll, employee data changes, and more.
|
   PULSE Magazine IAOP's e-zine takes you deep into outsourcing with the latest ideas, advice, knowledge, and best practices, and turns the conventional upside down with stories designed to engage, inspire and challenge you. With editorial content from the leading thinkers and doers in the outsourcing industry, you’ll have the know-how, tools and resources to succeed as a new professional in today’s global economy. More »
|
Women Empowerment and Opportunity in Outsourcing: Survey Results by Avasant and IAOP The “Women Empowerment and Opportunity in Outsourcing Survey,” developed jointly by Avasant and IAOP, was launched in 2016. While the results indicate there have been positive strides made for women working in the outsourcing industry, they also point to glaring issues. This paper shares data on the perceptions of equal opportunity in the outsourcing industry and more specifically in the IT-BPO environment. More »  OWS17 Presentations Presentations from OWS17. More » State of the Industry Survey 2016 – Europe As the leading organization for the outsourcing profession, IAOP has been conducting a “state of the industry survey” for the past 7 years. This survey was conducted for the European Summit. More » State of the Industry: IAOP’s Annual Member Survey Jag and Todd are back with first hand results of this year’s survey including findings from the European survey, produced with the support of ISG. See what the data from the largest industry survey says about trends, understand what this means for you now and learn how to not only be prepared for, but get ahead of the next big thing. More »  Review of 23 Years of Empirical Sourcing Research & Future Research Directions Based on published empirical research, what are the determinants of sourcing decisions and sourcing outcomes? More » CSR in Outsourcing, Who Cares? This study aimed to understand the driving factors of outsourcing decision-makers. More »
|
|
Gender Differences in Negotiating Key differences in how men and women approach negotiating and how women can turn them into an advantage. More » Beyond Governance - Taking a Holistic Approach to Outsourcing Management Defining holistic governance, explaining the value proposition, monitoring, and governance oversight. More » Outsourcing Market Trends & the Impact of Automation Outsourcing Trends--what's changing and where outsourcing is predicted to go in the next few years. More » Global Impact Sourcing Coalition Outreach Webinar Impact sourcing is an inclusive employment practice through which companies in global supply chains intentionally hire and provide career development opportunities to people who otherwise have limited prospects for formal employment, to deliver business outcomes. More » Outsourcing Professional Body of Knowledge (Version 10): The Standards This publication is an extract of the OPBOK showing The Standards. More » Outsourcing Professional Body of Knowledge (OPBOK) A cohesive and comprehensive outline of the commonly accepted practices and skills required to ensure outsourcing success. More » Certified Outsourcing Professional® (COP) The COP designation distinguishes individuals as leaders in the field of outsourcing. It powerfully demonstrates that they possess the experience and knowledge required to design, implement, and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes.
This professional designation, which focuses on the management process of outsourcing itself, is equally valuable to individuals working as customers, providers, or advisors. It promotes an environment where all of the parties to an outsourcing business relationship have a common and shared professional knowledge, approach and commitment to mutual success. More »
|