Do you thoroughly understand how the current economic environment has impacted outsourcing pricing? And do you have a clear game plan on how to take advantage of the opportunities underfoot? As a part of the tailspin of COVID-19, recent changes to pricing constructions have emerged quickly – some are simple shifts, while others are significant. In this webinar, we’ll share our research-based insights on what you need to know about the recent IT and BPO transaction pricing changes. As well as share our expertise on when and how you should approach the topic of pricing with your provider, while preserving the sense of “partnership” you’ve built.

You’ll hear research-based insights, including those gathered in conversations with executives in the trenches grappling with these issues amidst our current economic realities and future uncertainties.