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The Frictionless Enterprise
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By: Capgemini

Innovation Nation is Capgemini’s Business Services bi-annual magazine that looks at the technological advances we have made recently in various business sectors. This edition focuses on how Capgemini implements ways to detect, prevent, and overcome frictions in our clients’ business operations, delivering enhanced business outcomes in a value-focused way. This enables our clients to move towards realizing – what we call – “The Frictionless Enterprise.”

Through the articles in this special edition, the Business Services leadership explains the concept of the Frictionless Enterprise and how we are leveraging our latest thinking, organizational design, and intelligent solutions to achieve our goal of delivering effortless, touchless, and “frictionless” operations for our clients.

Also, hear from Capgemini’s Business Services leadership on the role automated, best-in-class finance and accounting, supply chain, and human resources processes can play in responding rapidly to our clients’ changing requirements, to deliver specific business outcomes and a more resilient, frictionless future in a value-focused way.

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