 | The 2003 European Outsourcing Summit June 2-3, 2003 The Sheraton Brussels Hotel & Towers Brussels, Belgium
Produced by Michael F. Corbett & Associates, Ltd. in association with Fortune® Custom Projects and PA Consulting Group.
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Just completed, the first-ever pan-European executive program devoted to strategic outsourcing. The European Outsourcing Summit was attended by more than 140 managers and executives from Europe and around the world. The conclusion—outsourcing is poised to expand rapidly across the new European single market.
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The Focus: Outsourcing’s Next Wave – In Europe
From 2001 to 2003, outsourcing spending in Europe is expected to double.
U.S.-based multi-nationals may lead in their use of outsourcing, however, European companies are quickly adapting and adopting this powerful management tool to their unique needs and goals. While real estate and facilities operations outsourcing continues to be widely used, information technology, business process and offshore outsourcing are rapidly advancing.
The 2003 European Outsourcing Summit presented a balanced and blended view of outsourcing: drawing on leading business visionaries and analysts, customers and providers, from Europe and around the world.
“A worthwhile event that brought me up to date with new outsourcing developments.”
About the Producers
Michael F. Corbett & Associates, Ltd., “the world’s leading authority on outsourcing,” is pleased to present The 2003 European Outsourcing Summit in association with PA Consulting, one of Europe’s top consultancies, and Fortune® Custom Projects.
The 2003 European Outsourcing Summit is part of The Outsourcing World Summit Conference Series, launched in 1998 and attended over the past six years by thousands of executives and outsourcing professionals worldwide.
”Exceptional quality across the board - speakers, content, management, materials.”
The Program: A Global Event with a European Spotlight
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Jean-Marie Descarpentries, President of the Board of Trustees, SIDEL, and former Chairman, Groupe Bull, to keynote The 2003 European Outsourcing Summit.
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This two-day event featured morning Plenary Sessions and concurrent, in-depth afternoon Educational Track Sessions.
Plenary Sessions explored how businesses and governments can use outsourcing to deliver better services to their customers and better returns to their stakeholders.
Educational Track Sessions detailed the practical application of outsourcing within key parts of the business. In-depth coverage of Information Technology Outsourcing, Business Process Outsourcing, Corporate Real Estate and Facilities Services Outsourcing, and Global Sourcing was presented, as well as Outsourcing-in-Action Case Studies which featured the executive teams, and end-to-end coverage of The Outsourcing Process – making the strategic decision, implementing the deal, and managing the relationship.
”Michael Corbett, whose brilliant introductions and summaries were literally the framework that kept together the diverse presentations.”
The 2003 European Outsourcing Summit Program – Themes
The European Outsourcing Summit presented the field’s top thinkers and practitioners, with special focus on the critical issues of increasing importance:
Outsourcing and Shared Services
As organizations seek cost-reduction and efficiency-enhancing alternatives, the combined opportunities provided by outsourcing and shared services are uniquely powerful. Shared services enable the organization to reengineer and consolidate common business processes under a single service-oriented structure operated from an economically attractive locale. Outsourcing brings in a partner who can both accelerate and accentuate these benefits.
The combination of outsourcing and shared services offers enormous potential for improving business operations across Europe and was the focus of many of the event’s plenary and breakout sessions.
Commercialization
Commercialization means using outsourcing to directly impact the business’s bottom line through the sale, licensing or other form of ‘monetization’ of an organization’s under-utilized assets. Some of these assets are physical, but just as often they are intellectual – process expertise, related know-how, software systems, and customer intelligence and relationships.
Multiple sessions at this year’s European Summit explored the range of options available for commercialization through outsourcing and how to execute the opportunity.
Global Sourcing
Outsourcing is a global marketplace. In fact, many believe that companies not leveraging the emerging global talent pool will soon find themselves at a severe competitive disadvantage. But what does it really take to capture the anticipated benefits? Who are the top providers and where are they? Do they offer more than just cheap labor? How are successful relationships – halfway around the world – set up and managed?
The 2003 European Outsourcing Summit gave executive attendees a competitive edge in their understanding of how to use outsourcing to improve the performance of their businesses. The learning and networking opportunities afforded delegates were exceptional. And it all took place in a highly charged, interactive and thought-provoking environment unmatched by any other event or venue.
The 2003 European Outsourcing Summit was also a superb networking opportunity. Its Exhibition Hall presented the field’s leading providers. Its many social events provided an excellent opportunity for beginning and building the professional relationships so important to business success.
Brussels: The Capital of Europe – The Summit: The Center of Outsourcing
Summit Networking Activities
· Early Registration and Reception on Sunday, 1 June, 2003
· Cocktail Reception on Monday, 2 June, 2003 at Brussels’ Famed Cartoon Museum
· Private sponsored dinners in Brussels’ Historic Grand Place
· Networking Luncheon on Monday, 2 June, 2003
· Topical Tables Luncheon on Tuesday, 3 June, 2003
Social Activities
· Combine business and pleasure in Brussels’ Grand Place and the City’s surrounding historic areas
· Optional Spouse Programs
Topical Tables Luncheon
This is your chance to pick topics of interest to you and join others who share your interest in a free flowing exchange of information over lunch. Please include a topic of interest on your registration form, then join your colleagues at lunch on Tuesday, 3 June.
Click Here for full program details.
Click Here for information on sponsorship, speaking and exhibiting opportunities in The 2003-2004 Outsourcing World Summit Conference Series.
Click Here for information on other events in The 2003 Outsourcing World Summit Conference Series.
In addition to our Corporate Sponsors, we’d like to thank the following Association and Publication Sponsors for their support:
