1. Top Functions Presentations to include diverse functions (including traditional BPO/IT, engineering and manufacturing). Presentations need to deal with experiences and considerations for suitability for each function 2. Top Industries Presentations in this track will address unique outsourcing opportunities that are specifically suitable to an industry (e.g. drug testing for pharmaceutical industry or airframe design modeling for aerospace or equity research analysis for Financial Services) 3. Customer Experiences By customers for customers: customer executives share their experiences (good and lessons learned) for various life cycle aspects of outsourcing. Each of the presentations will address different aspects of outsourcing – strategy, implementation, transition, governance and reevaluation. 4. Provider Experiences By providers for providers: leading providers share their “best practices” in the field of outsourcing. Each of the presentations, again should address different aspects of the outsourcing life cycle. Presentations by “industry observers” who track provider landscape may also be included in this track. 5. Impact of Change This, a new track for OWS, will have presentations from experienced customers, providers and advisors and will address the impact of outsourcing and how it is managed (and should be managed) through organizations. It will also address how organizations can manage change by preparing for outsourcing and then, managing the “new shape of business” post outsourcing. 6. “XXX sourcing” Another new track for OWS will address the options, trends and near the horizon activities that have morphed from traditional outsourcing – insourcing, shared services, reverse-sourcing (bringing work onshore), crowdsourcing. Presenters will discuss how corporations are dealing with these topics and how they touch upon (or will touch upon) the activities of IAOP. |